Celine Team Leader

CELINE, a distinguished French fashion and leather goods couture house, is part of the LVMH group, a global leader in luxury. CELINE is renowned for its commitment to excellence and innovation, striving to become one of the most iconic luxury brands worldwide. As an employer, CELINE fosters a dynamic and inclusive work environment where diversity is celebrated, and employees are encouraged to thrive and develop their unique talents.

1. Serve as a role model and brand ambassador for CELINE, embodying clienteling skills and achieving KPIs.
2. Assume responsibility for the store in the absence of the manager, ensuring effective communication with the team and retail office.
3. Assist management in daily operations, including floor management, stock operations, and opening/closing duties.
4. Engage in stock and store operations, visual merchandising, and after-sales activities as needed.
5. Uphold CELINE brand standards in grooming and uniform policies.
6. Maintain open and constructive communication with team members.
7. Train new sales associates on product knowledge, store procedures, and company policies.
8. Achieve individual and team sales objectives, supporting the team in their sales efforts.
9. Support the Store Manager in team development through mentoring and integration of newcomers.
10. Provide exceptional client service and drive local client network growth.
11. Build lasting client relationships, capturing and updating relevant client information.
12. Meet or exceed individual and store sales targets, focusing on cross and up-selling.
13. Assist in maintaining visual merchandising standards.
14. Ensure proficient use of POS and participate in inventories and cycle counts.

1. Previous experience of minimum 4 years in sales within the fashion or luxury sector.
2. High product and fashion sensitivity and knowledge.

1. Ability to understand and exceed customer needs.
2. Strong sense of service, natural curiosity, and open-mindedness.
3. Optimism and empathy.
4. Taste for challenge and team spirit.

Minimum 5 years of experience in sales, particularly in the fashion or luxury sector.

CELINE offers a supportive and inclusive work environment that values diversity and provides opportunities for personal and professional growth.

CELINE is committed to creating an inclusive and respectful workplace where diversity in all its forms is valued. The company promotes a culture of inclusion, providing equal opportunities and personalized accommodations to ensure all employees can thrive.