Celine Selling Supervisor

Boston • USA

Wednesday, March 19, 2025

Celine, a distinguished French fashion house renowned for its luxury leather goods and couture, operates under the prestigious LVMH conglomerate. As part of a global leader in luxury, Celine offers an unparalleled platform for career growth and development within the fashion industry. The brand is committed to fostering a dynamic and inclusive work environment that celebrates diversity and encourages innovation.

1. Mentor sales associates to achieve an elevated customer experience and meet sales objectives.
2. Maintain high operational and merchandising standards.
3. Assist with daily supervision of the sales team.
4. Meet individual and store sales targets and consignment goals.
5. Incorporate product knowledge into the sales process to maximize sales.
6. Lead and empower the sales team to provide high-quality customer service.
7. Coordinate client relationship resources to provide elevated service.
8. Manage floor supervision to improve sales results.
9. Support the Store Manager in team development and integration of newcomers.
10. Demonstrate a detailed understanding of company policies.
11. Maintain the highest degree of customer service daily.
12. Assist sales associates with customer service issues.
13. Utilize POS system effectively for inventory management.
14. Open and close the store following company policies.
15. Administer follow-up and paperwork accurately and timely.
16. Meet inventory accuracy and shrink requirements.
17. Partner with the Visual Manager to lead merchandising standards.
18. Develop and empower staff through goal setting and regular meetings.
19. Supervise the team and implement company policies.

1. Minimum of 7 years of sales experience, preferably in luxury retail.
2. At least 1 year of supervisory experience preferred.
3. Business School, University degree, or equivalent experience.

1. Action-oriented and results-driven.
2. Ability to motivate others and build effective teams.
3. Customer service oriented with strong social perceptiveness.
4. Proficiency in mediating and resolving issues.
5. Problem-solving skills.
6. Strong oral and written communication skills.
7. Proficiency in general software (Word, Excel, etc.).

Position requires a minimum of 7 years of sales experience, preferably in a luxury retail setting, with at least 1 year of supervisory experience preferred.

Business School, University degree, or equivalent experience.

Celine offers a comprehensive benefits package, including opportunities for career advancement within the LVMH group, fostering both personal and professional growth.

Celine is dedicated to creating an inclusive environment where diversity is celebrated, and all employees feel valued and heard. The company is committed to equal opportunity and the prevention of discrimination, ensuring a workplace where talent and individuality are recognized and nurtured.