Celine Operations Supervisor

CELINE is a Parisian leather‑goods and couture house renowned for refined, minimalist design and artisanal craftsmanship. Part of the LVMH group, the brand combines a rigorous creative vision with global retail ambition and high standards of client service.

1. Support day‑to‑day store operations and implement brand operating standards to ensure a consistent client experience.
2. Identify and deliver operational efficiencies to protect product assets, reduce stock loss and optimize stockroom flows.
3. Lead operational projects end‑to‑end and act as the primary liaison between the store and HQ during launches.
4. Design and deliver training for new hires and ongoing follow‑ups, including training on the Cegid store operating system.
5. Own stock management processes: replenishment, cycle counts, inventory reconciliation and collaboration with Inventory Control.
6. Develop forecasting tools and reporting to support sales, stock planning and headcount/payroll projections.
7. Manage CRM data quality in coordination with the CRM team and cascade actions to the store team.
8. Manage vendor and supplier relationships to reduce cost and improve service levels.
9. Monitor P&L drivers and identify opportunities to reduce cost and improve operational efficiency.
10. Ensure compliance with Health & Safety policies and manage store facilities, including recording of client gifts.

1. Minimum 5 years of retail experience, with at least 3 years in a people‑management role.
2. Proven track record in inventory control, loss prevention and implementing operational procedures.
3. Knowledge of U.S. retail laws, security protocols and Health & Safety legislation.
4. Demonstrable commercial acumen and experience monitoring P&L and operational KPIs.
5. Availability to work retail schedules including nights, weekends and holidays.
6. Strong leadership and coaching skills with the ability to train and develop store teams.

1. Cegid
2. Microsoft Office
3. Inventory control and cycle counting
4. Forecasting and demand planning
5. CRM data management
6. Vendor/supplier relationship management
7. P&L monitoring and basic financial literacy
8. Project management and process improvement
9. Training delivery and team coaching
10. Health & Safety compliance

At least 5 years of retail experience with a minimum of 3 years managing teams; demonstrated experience in luxury or premium retail operations, inventory management and retail project delivery.

High school diploma or equivalent required; tertiary qualification in business, retail management or a related field preferred.

CELINE fosters a creative, detail‑driven workplace rooted in craftsmanship and elevated client service. As part of the LVMH group, the environment values professionalism, cross‑functional collaboration and respect for diversity.