Celine Global Client Engagement Assistant Intern

Celine, a prestigious French fashion and leather goods house, is part of the LVMH Group, a global leader in luxury. The brand is renowned for its commitment to excellence and innovation, seeking to become one of the most iconic luxury brands worldwide. As an employer, Celine fosters an inclusive environment where mutual respect is paramount, ensuring all employees feel valued and heard.

1. Develop guidelines for one-to-one clienteling campaigns for regional CRM teams and customer service.
2. Participate in the implementation of clienteling campaigns using Salesforce.
3. Monitor, analyze, and consolidate results of one-to-one clienteling campaigns.
4. Coordinate and create assets for each clienteling campaign, including store openings and collection launches, while managing local requests.
5. Create monthly reports for local CRM teams, sharing best practices and tracking KPI performance.
6. Conduct competitive analysis and produce monthly reports on client engagement trends.
7. Facilitate and monitor CRM challenges.
8. Develop print materials in alignment with the CRM activation plan.

1. Currently pursuing a Master's degree in Business or equivalent with a specialization in marketing.

1. Strong understanding of CRM and client engagement.
2. Proficiency in Salesforce and Photoshop is advantageous.
3. Keen interest in the luxury and fashion industry.
4. Advanced skills in Excel and PowerPoint.
5. Fluency in French and English.

No prior experience required; suitable for students seeking practical exposure in luxury fashion CRM.

Currently enrolled in a Master's program in Business or equivalent.

The internship offers a comprehensive learning experience in a leading luxury fashion house, with exposure to global CRM strategies and practices.

Celine is dedicated to creating a workplace of mutual respect and inclusivity, where diversity is celebrated, and all employees are encouraged to express their unique talents. The company is committed to equal opportunity and preventing discrimination of any form.