Celine Department Manager

Bangkok • Thailand

Wednesday, March 12, 2025

Celine, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH Group, a global leader in high-quality products. As an employer, Celine offers an environment that fosters creativity and innovation, encouraging employees to excel in a dynamic and prestigious setting.

1. Lead the department/store to deliver an exceptional client experience and ensure maximum profitability.
2. Achieve operational excellence by efficiently managing all areas of the department/store.
3. Foster commercial awareness and build connections with the local client base, partnering with regional and corporate teams for success.
4. Promote a strong sense of team spirit and lead the team to enhance brand and product awareness.
5. Identify and communicate individual and team training needs to the Training & Retail Manager.
6. Ensure regular training for the team to develop client service, product knowledge, and selling skills.
7. Conduct monthly individual performance reviews and manage team schedules to ensure optimal store coverage.
8. Participate in monthly team meetings and coordinate inventory scheduling with stores.
9. Ensure an exceptional client experience during the selling ceremony and support the team in building client relationships.
10. Drive local client network growth and ensure qualitative monitoring of client information using CRM tools.
11. Involve in organizing and hosting store events and assist in resolving client needs/issues.
12. Drive sales targets, KPIs, and client strategy, analyzing business anomalies and proposing action plans.
13. Work with the merchandising team to ensure appropriate stock levels and manage merchandise inventory.
14. Maintain visual merchandising standards and ensure store maintenance in line with corporate policies.
15. Proficiently use POS systems and participate in inventory and goods receptions.

1. Minimum 5 years of relevant experience in a similar role.

1. Sincerity and spontaneity with attentive and receptive communication skills.
2. Agility in idea generation and a taste for collective intelligence.
3. Empathy and observational skills with a pleasure in customer contact.
4. Exemplary advisory abilities and a strong sense of customer service.
5. Energetic team spirit with motivational leadership skills.
6. Strong business acumen and ability to deal with ambiguity.
7. Proficiency in CRM tools and department expertise.

Minimum 5 years of relevant experience in a similar role.

Competitive benefits package including opportunities for career advancement within the LVMH Group.

Celine prides itself on a culture of sincerity, agility, and empathy, fostering an environment where employees are encouraged to innovate and excel. The team spirit is energetic and unifying, motivating staff to create an effective group dynamic.