Celine Clienteling Intern

New York City • USA

Thursday, February 6, 2025

Celine, a distinguished French couture house renowned for its exquisite leather goods, is a part of the prestigious LVMH group. As a rapidly expanding entity within the luxury fashion sector, Celine is committed to becoming one of the most iconic brands globally. The company seeks individuals who are enthusiastic, passionate, and adaptable, ready to thrive in a dynamic and demanding environment.

1. Collaborate with the Clienteling Director to develop and execute in-store and out-store event concepts aligned with Maison guidelines and regional strategies.
2. Support the implementation of client animations, ensuring seamless coordination with regional and central teams, including logistics, vendor communication, and inventory management.
3. Define targets for client events, track performance, and provide recommendations through comprehensive reporting at regional, store, and client advisor levels.
4. Manage in-store event budgets, including vendor setup, invoice processing, and budget tracking.
5. Conduct continuous benchmarking of competitors on client experience topics.
6. Develop and implement bespoke experiences for top clients, enhancing the regional client database.
7. Assist the retail team in offering personalized customer experiences and support client identification for high-end events.
8. Organize client treatment logistics for high-end events, including hotel selection and personalized itineraries.
9. Oversee budget allocation for top client experiences and manage high-end treatment budgets.
10. Monitor and analyze the impact of initiatives at the local market and client level, staying informed on market trends and competitive activities.

1. Active student pursuing a degree in Business Management or Marketing.

1. Experience in clienteling or CRM within a luxury or fashion environment.
2. Focus on customer satisfaction and continuous service improvement.
3. Strong business acumen and entrepreneurial spirit.
4. Ability to work collaboratively as a team player.
5. Passion for retail and in-store experiences.
6. Responsibility for meeting timeline deliverables.
7. Analytical skills to translate results into actionable insights.
8. Confident communication skills to inspire collaboration and excitement.
9. Proficiency in Microsoft Office and Salesforce tools (Sales Cloud and Marketing Cloud).
10. Foreign language skills are advantageous.

Beginner level experience is acceptable, ideally with exposure to luxury or fashion environments.

Pursuing a degree in Business Management or Marketing.

This is a paid internship with an hourly rate ranging from $16.50 to $18.00.

The internship offers a unique opportunity to gain hands-on experience in clienteling within a prestigious luxury brand, enhancing professional growth and industry knowledge.

Celine fosters an inclusive environment of mutual respect, welcoming diversity and ensuring all employees feel included, developed, and heard. The company is committed to preventing discrimination and providing equal opportunities to all applicants, regardless of gender, disability, origin, or any other protected characteristic.