Celine Client Insight Assistant

CELINE, a distinguished French fashion and leather goods house, is part of the esteemed LVMH group, renowned for its commitment to excellence and innovation in the luxury sector. CELINE is dedicated to becoming one of the most iconic luxury brands worldwide, offering a dynamic and inclusive workplace where employees can thrive and contribute to the brand's visionary goals.

1. Collaborate with internal teams, including BI, Merchandising, and Omnichannel, on customer insights.
2. Conduct both ad hoc and recurring studies on customer behavior.
3. Support the implementation of CRM data use cases such as marketing automation, direct activation, data collection, and design optimization using AB testing to enhance strategic channel performance.
4. Proactively recommend data use cases based on data analysis.
5. Create a monthly CRM dashboard for central and regional stakeholders.
6. Analyze the impact of CRM actions (campaigns, challenges) and present findings effectively.
7. Define and test new KPIs for implementation in Power BI dashboards.
8. Ensure data quality and KPI consistency.
9. Develop documentation on best practices and KPIs.

1. Strong interest in data analysis.
2. Organized and detail-oriented.
3. Excellent communication skills.
4. Proficiency in Power BI.
5. Knowledge of Dataiku is an advantage.
6. Experience in luxury, fashion, or retail is a plus.

1. Data analysis
2. Organizational skills
3. Attention to detail
4. Communication
5. Power BI proficiency
6. Dataiku knowledge

Entry-level experience is acceptable, with a preference for familiarity with luxury, fashion, or retail sectors.

Business school degree or equivalent university education.

CELINE offers a supportive and inclusive work environment that values diversity and provides equal opportunities for all talents, including personalized accommodations if necessary.

CELINE is committed to fostering an inclusive and respectful work environment where every employee can grow and flourish. The brand values diversity in all its forms and actively implements actions for inclusion, ensuring equal opportunities for all talents.