Celine Client Advisor

CELINE is a Parisian Maison renowned for its refined leather goods and couture, guided by a strong artistic vision and minimalist aesthetic. Part of the LVMH group, the brand combines artisanal savoir‑faire with contemporary creativity and positions itself among the leading maisons of luxury fashion.

1. Drive store sales and contribute to achievement of point‑of‑sale targets through proactive client acquisition and conversion.
2. Welcome, advise and deliver exceptional, personalised experiences to clientele while sharing expert product knowledge.
3. Identify and propose complementary products; apply upselling and cross‑selling techniques to increase average transaction value.
4. Build and maintain long‑term client relationships and contribute to client retention and recruitment strategies.
5. Ensure impeccable presentation and upkeep of the boutique (visual merchandising, replenishment, transfers, stock management).
6. Support after‑sales service operations and adhere to internal procedures, guidelines and quality standards.
7. Participate in the store’s digital evolution and act as an ambassador for the CELINE brand and group values.

1. Minimum two years’ professional experience in sales within fashion or luxury retail.
2. Strong product and fashion sensitivity with demonstrable knowledge of leather goods and accessories.
3. Proven ability to understand client needs and deliver highly personalised service exceeding expectations.
4. Commercial drive with a taste for targets and collaborative achievement of objectives.
5. Excellent interpersonal skills: initiative, service orientation, curiosity, empathy and adaptability.
6. Fluent in French and English; knowledge of a third language is an advantage.

1. Product expertise in fashion and leather goods
2. Clienteling and relationship management
3. Upselling and cross‑selling techniques
4. Visual merchandising and boutique presentation
5. Stock and inventory management
6. After‑sales service (SAV) handling
7. Familiarity with digital selling tools and store‑level digital processes
8. Adherence to internal procedures and luxury retail standards

At least 2 years of hands‑on sales experience in the fashion or luxury sector, preferably within boutique or flagship store environments.

High school diploma or equivalent; vocational training in retail, fashion or luxury hospitality is advantageous.

CELINE cultivates a refined creative culture that values craftsmanship, artistic vision and understated elegance. The Maison promotes inclusivity and employee wellbeing through its #CELINECARES initiative, emphasising personal development, diversity and reasonable accommodations where required.