Celine Client Advisor
CELINE, a distinguished French couture house renowned for its fashion and leather goods, is a prominent member of the LVMH group, a global leader in luxury. CELINE is committed to becoming one of the most iconic luxury brands worldwide, offering a dynamic and challenging environment for its employees.
- Achieve individual and store sales targets and consignment goals.
- Utilize product knowledge to maximize sales, units sold per transaction, and transaction value.
- Adhere to company policies and procedures.
- Capture and input relevant customer information into the database.
- Promote store events through email, phone, and personalized notes.
- Maintain and expand a client book.
- Consistently follow up on shipping, alteration, or other client-related issues.
- Assist in general housekeeping and store image maintenance.
- Support shipping, receiving, and inventory control as needed.
- Minimum of 3 years in a retail setting, with a focus on sales, preferably in a luxury environment.
- Business school, university degree, or equivalent experience.
- Strong client book preferred.
- Desire to work in a retail setting with a focus on sales.
- Passion for luxury products and design appreciation.
- Tech-savvy with the ability to learn and use various software programs.
- Service-oriented and customer-focused.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Foreign language skills are a plus.
Minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury environment.
Business school, university degree, or equivalent experience.
CELINE offers an inclusive environment of mutual respect, welcoming diversity and ensuring all employees feel included, developed, and heard.
CELINE is committed to preventing discrimination and providing equal opportunities, fostering an environment where diversity is celebrated and all employees are valued for their unique talents and perspectives.