Cartier Sales Associate

Vancouver • Canada

Thursday, May 8, 2025

Cartier, a distinguished name in the realm of luxury, operates under the esteemed Richemont Group, a global leader in the luxury goods sector. Known for its exquisite craftsmanship and timeless elegance, Cartier offers a unique working environment where employees are encouraged to embody the brand's values of excellence and innovation. As part of the Richemont family, Cartier provides its employees with unparalleled opportunities for growth and development within the luxury industry.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide exceptional customer service, ensuring a unique client experience at all touchpoints.
3. Adapt sales approach according to client needs and motivations.
4. Negotiate and handle client objections with ease.
5. Support after-sales clients in alignment with Maison values.
6. Cultivate new and existing client relationships through exceptional service and Maison-specific CRM initiatives.
7. Accurately capture client data for follow-up and relationship building.
8. Resolve client issues and escalate to management as needed.
9. Participate in in-store and offsite events and networking activities.
10. Comply with all security and operational policies and procedures.
11. Assist with daily boutique operations, including set-up, breakdown, and maintenance.
12. Participate in inventory management and special projects as needed.

1. 2 to 5 years of experience in luxury retail.
2. Ability to work Saturdays, Sundays, and one weekday consistently.

1. Excellent interpersonal and communication skills.
2. Strong attention to detail and ability to multitask.
3. Proficiency in MS Office; SAP knowledge preferred.
4. Computer and internet savvy.
5. Additional language skills are a plus.
6. General knowledge of timepiece movements preferred.

2 to 5 years of experience in luxury retail, with a focus on delivering exceptional customer service and achieving sales targets.

College degree preferred.

Salaries will be negotiated based on relevant skills and experience.

Accommodations for applicants with disabilities during the recruitment process in accordance with applicable laws.

Cartier fosters a culture of elegance and sophistication, where employees are expected to uphold the brand's prestigious image. The work environment encourages a team-player approach while promoting individual initiative and professional growth. Employees are ambassadors of the brand, embodying its values in every interaction.