Cartier Sales Associate

Cartier, a prestigious name in the luxury goods sector, operates under the esteemed Richemont Group, known for its commitment to excellence and innovation. As an employer, Cartier offers a dynamic and diverse working environment, fostering growth and development within the luxury retail industry.

1. Provide expert consultation to an exclusive clientele.
2. Actively acquire new clients and maintain existing customer relationships.
3. Manage customer traffic and greet clients effectively.
4. Assist clients with bespoke High Jewellery and Fine Watchmaking creations.
5. Implement a New Retail Strategy, incorporating E-Commerce, Distant Sales, Virtual Sales Ceremonies, and more.
6. Offer personalized service to VIP clients and nurture local business relationships.
7. Perform various administrative tasks, including maintaining the customer database and preparing inventory.
8. Engage in networking activities, such as attending local events and digital sales functions.

1. Completed training or experience in a customer and service-oriented environment.
2. Experience in luxury goods sales, preferably in jewelry and/or watches.
3. Excellent knowledge of New Retail, including digital sales and networking.
4. Curiosity and interest in innovative sales approaches.
5. Excellent communication skills and a positive demeanor.
6. Proficiency in German and English; additional languages are a plus.
7. Flexible, resilient team player with a confident and appropriate demeanor.
8. Familiarity with SAP or similar inventory management systems.

1. Expertise in luxury sales and customer service.
2. Proficiency in digital sales tools and strategies.
3. Strong communication and interpersonal skills.
4. Ability to network effectively.
5. Proficiency in German and English.
6. Familiarity with SAP and customer management apps.

Experience in luxury goods sales, ideally within the jewelry and watch sectors, is preferred.

Completed training or equivalent experience in a customer-oriented field.

Competitive salary with performance-based incentives.

Comprehensive benefits package including retirement plans, meal vouchers, transportation subsidies, and employee discounts.

Cartier values diversity and inclusivity, fostering a workplace culture that encourages innovation and collaboration. The team is dynamic and diverse, providing a supportive environment for professional growth.