Cartier Sales Associate

Düsseldorf • Germany

Thursday, January 9, 2025

Cartier, a distinguished member of the Richemont Group, epitomizes luxury and craftsmanship in the realms of fine jewelry and watchmaking. As part of Richemont, a conglomerate renowned for its portfolio of prestigious Maisons, Cartier is committed to preserving its unique heritage while embracing innovation and the development of new products. The Richemont Group is dedicated to maintaining the individuality and esteemed traditions of each Maison, fostering an environment where creativity and excellence thrive.

1. Provide expert consultation to an exclusive clientele.
2. Actively acquire new clients and maintain existing customer relationships.
3. Manage customer traffic and greet clients.
4. Assist clients with bespoke high jewelry and fine watchmaking creations.
5. Implement New Retail strategies, including e-commerce, distant sales, virtual sales ceremonies, and customer engagement.
6. Offer personalized service to VIP clients and cultivate local business relationships.
7. Perform various administrative tasks, such as maintaining the customer database and preparing inventory.
8. Engage in networking activities, including attending local events and digital sales functions.

1. Completed training or experience in a customer and service-oriented environment.
2. Experience in luxury goods sales, preferably in jewelry and/or watches.
3. Proficiency in New Retail, including digital sales and networking.
4. Curiosity and a unique interest in innovative sales approaches.

1. Excellent communication skills and a positive demeanor.
2. Fluency in German and English; additional languages are desirable.
3. Flexibility and resilience as a team player with a confident, open, and appropriate presence.
4. Knowledge of SAP or similar inventory management systems.
5. Proficiency with digital tools such as customer apps and click-and-collect systems.

Experience in luxury goods sales, ideally within the jewelry and watch sectors, is preferred.

Completed training in a relevant field or equivalent experience.

Competitive salary with performance-based incentives.

Comprehensive benefits package including retirement plans, meal vouchers, transportation subsidies, and attractive employee discounts.

Cartier fosters a dynamic and diverse work environment where innovation and tradition coexist. The company values diversity and inclusivity, ensuring a welcoming atmosphere for all employees.