Cartier Sales Associate

Cannes • France

Tuesday, March 11, 2025

Cartier, a distinguished leader in the world of luxury jewelry and the second largest in prestigious watchmaking, has been synonymous with craftsmanship and excellence since 1847. As part of the Richemont Group, Cartier is renowned for creating legendary pieces that transcend mere objects, thanks to the passionate individuals who bring their expertise to the Maison.

1. Develop sales strategies focused on customer engagement, product presentation, and negotiation, adhering to the Maison's techniques and expertise.
2. Achieve quantitative objectives such as revenue growth, application of discounts according to internal procedures, and monitoring average transaction values.
3. Manage after-sales services and track conversion rates linked to sales records.
4. Ensure qualitative objectives by providing exceptional customer service, understanding client expectations, and effectively presenting and negotiating products.
5. Adhere to boutique procedures and safety regulations from opening to closing, including during sales transactions.
6. Follow management procedures for discounts, refunds, exchanges, tax-free sales, and cash handling.
7. Record sales data and process transactions in compliance with internal procedures.
8. Manage after-sales service operations and utilize the CRM system for client data management.
9. Actively participate in boutique activities, including team meetings, challenges, events, and inventory management.
10. Oversee merchandising quality and boutique appearance, ensuring cleanliness and order.
11. Manage supply orders specific to the boutique's needs.

1. Higher education with a focus on commerce or a related field.
2. Significant initial experience in a boutique environment is appreciated.

1. Proficiency in computer and office tools.
2. Knowledge of watchmaking and jewelry is appreciated.
3. Fluency in English is essential; proficiency in another language is appreciated.
4. Excellent sales skills with a strong results orientation.
5. Effective listening skills.
6. Proactive, with a sense of initiative and dynamism.
7. Curiosity and a team-oriented mindset.

A significant initial experience in a boutique setting is appreciated.

Higher education with a focus on commerce or a related field.

Employees enjoy a dynamic work environment with opportunities for professional development and participation in exclusive brand events.

Cartier fosters a culture of passion and excellence, where individuals are encouraged to share their expertise and collaborate within a prestigious and dynamic environment. The Maison values initiative, teamwork, and a commitment to maintaining the highest standards of luxury retail.