Cartier Omnichannel Operations Coordinator

Geneva • Switzerland

Thursday, May 15, 2025

Cartier, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont Group, Cartier offers a dynamic and innovative work environment, fostering creativity and excellence. The brand is committed to nurturing talent and providing opportunities for professional growth within a prestigious global setting.

1. Lead the enhancement and deployment of key internal tools.
2. Coordinate omnichannel and system-related initiatives to improve performance and operational accuracy.
3. Ensure consistent project follow-up and stakeholder alignment.
4. Support and animate the Continuous Improvement mindset, collecting feedback from boutiques and helping implement impactful solutions.
5. Follow up on POSM orders and related projects, including budget tracking.
6. Contribute to initiatives aimed at improving Operational Efficiency in boutiques.
7. Manage the uniforms process, including budget, orders, and boutique requests.
8. Provide key operational support for internal retail events and projects.

1. Master’s degree in Business, Engineering, or Operations Management.
2. Minimum 2 years of experience in project coordination, digital solutions, or cross-functional initiatives, ideally in a retail or omnichannel environment.

1. Strong command of Excel, PowerPoint, and SharePoint; a genuine interest in data.
2. Knowledge of Power Query, VBA, or technical scripting.
3. Fluent in English; French is an asset.
4. Hands-on, reliable, and structured, being a solid connection between business requirements and technical solutions.
5. Curious, solution-oriented, and proactive.
6. Strong interpersonal and communication skills.

Minimum 2 years of experience in project coordination, digital solutions, or cross-functional initiatives, ideally in a retail or omnichannel environment.

Master’s degree in Business, Engineering, or Operations Management.

Cartier offers a stimulating work environment with opportunities for professional development and growth within the luxury fashion industry.

Cartier fosters a culture of continuous improvement and operational excellence, encouraging innovation and collaboration across departments. The brand values proactive and solution-oriented individuals who thrive in a dynamic and prestigious setting.