Cartier International Retail Excellence Senior Project Manager

Paris • France

Tuesday, July 15, 2025

Cartier, a distinguished name in luxury goods, is part of the Richemont Group, a conglomerate renowned for its prestigious portfolio of luxury brands. As an employer, Cartier is committed to fostering a diverse and inclusive environment where creativity and excellence thrive. The company values innovation and is dedicated to enhancing the client experience through operational excellence and strategic initiatives.

1. Deploy the Boutique Excellence Program to enhance retail standards.
2. Define Cartier Retail Standards to support boutiques in executing their value strategy.
3. Identify, evaluate, and promote solutions for efficient standard implementation in boutiques.
4. Design a global framework to monitor boutique adherence to retail standards across all organizational levels.
5. Develop and deploy retail operations solutions to improve operational efficiency.
6. Support continuous improvement of internal governance and collaborate with experts to enhance retail operations.
7. Design communication and training materials for implementing retail excellence solutions.
8. Identify and address local needs to support regional teams.
9. Lead the development and management of the digital platform for the Boutique Excellence program.
10. Identify impactful local initiatives for potential global scaling.
11. Facilitate communication among retail operation focal points in markets and regions.
12. Contribute to various retail excellence topics across the department.

1. 6-8 years of experience in luxury, industry, or FMCG sectors.
2. Retail background with experience in a boutique or local office retail function.
3. Client-centered mindset.
4. Project management skills with strong interpersonal abilities.
5. Experience in process optimization is recommended.
6. Familiarity with agile methodology and digital tools is advantageous.
7. Fluent in English.

1. Project management
2. Interpersonal communication
3. Process optimization
4. Agile methodology
5. Digital platform management
6. Retail operations
7. Training and development

6-8 years in luxury, industry, or FMCG sectors with a retail background.

Cartier offers a transparent work environment with access to Maison strategies and key corporate information. The company fosters a positive atmosphere that embraces diversity and inclusion, providing continuous learning and development opportunities. Employees are encouraged to engage in a feedback culture that values honest opinions.

Cartier is dedicated to creating a workforce that reflects the diversity of its clients and communities. The company prides itself on its inclusive culture, where diverse backgrounds and experiences are not only welcomed but seen as essential to driving creativity and excellence. Cartier is committed to transparency, continuous learning, and fostering a supportive environment for all employees.