Cartier Intern - Assistant Project Manager, Retail Client Experience

Paris • France

Friday, February 7, 2025

Cartier, a distinguished name in the realm of luxury, was founded in 1847 and remains a beacon of elegance and innovation. As one of the most significant subsidiaries among the twenty-two globally, Cartier France embodies the brand's mission to celebrate history, enchant the present, and inspire the future. With a dedicated team of 300 professionals, the subsidiary is committed to delivering the quintessential Cartier luxury experience to its clientele.

1. Support the continuous enhancement of hospitality services, including managing schedules and budgets for external providers such as greeters, hosts, and valet services.
2. Oversee the service offerings and catering options available in boutiques.
3. Conceptualize and implement queue management strategies.
4. Contribute to the planning and execution of boutique renovations and openings.
5. Assist in the deployment of boutique-focused applications, such as appointment scheduling and concierge services.
6. Prepare briefs for key annual events like Christmas, Valentine's Day, and summer promotions.
7. Develop training programs for boutique staff.
8. Manage boutique uniforms, including sourcing, ordering, and tracking.
9. Analyze customer feedback to inform service improvements.
10. Organize regular competitive analysis visits.
11. Facilitate communication and support within the sales assistant network and client experience community.

1. Currently enrolled in a Business School or Hospitality program, or pursuing a Master's degree (Bac +4/+5).

1. Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel).
2. Strong affinity for the luxury sector, with keen attention to detail and creativity.
3. Interest in client experience and hospitality.
4. Team-oriented mindset with enthusiasm and open-mindedness.

No prior professional experience required, but a strong interest in luxury retail and client experience is essential.

Pursuing a degree in Business, Hospitality, or a related field at Bac +4/+5 level.

Gain invaluable experience in a leading luxury brand renowned for its excellence and innovation.

Cartier fosters a culture of excellence, creativity, and collaboration, where each team member is encouraged to contribute to the brand's legacy of luxury and innovation. The environment is dynamic and supportive, with a focus on personal and professional growth.