Cartier

Deputy Boutique Manager

Cartier is a renowned luxury brand known for its exquisite jewelry, watches, and accessories. The company is committed to delivering exceptional customer experiences and upholding the highest standards of quality and craftsmanship.

1. Develop a deep understanding of the competitive landscape, surrounding community, and local trends.
2. Promote a positive and professional team environment fostering trust, integrity, and superior performance standards.
3. Manage customer flow on the shop floor ensuring no client is left unattended and exceptional service is delivered.
4. Manage and resolve customer issues, delighting and retaining client relationships.
5. Measure sales performance of the team and strive consistently to exceed boutique sales targets.
6. Monitor, support, and develop the team to elevate the team experience and define individual development plans.
7. Engage the team and regularly communicate about Maison's vision, strategy, and common business goals.
8. Act as a Maison Ambassador and uphold boutique image by ensuring the execution of Maison's guidelines.
9. Strengthen team spirit and actively support close collaboration within the boutique management team.
10. Actively drive best practice and cross-functional collaboration with other Cartier boutiques.

1. Agile and empathic talent with at least 5 years of experience in retail and management.
2. Ability to build strong relationships to effectively manage sales associates towards company objectives.

1. Strong communication
2. Customer-oriented
3. Strong collaborative spirit
4. Enthusiastic
5. Ability to build a digitally-savvy workforce
6. Proficiency in Czech and English; German and French language skills are a plus

At least 5 years of experience in retail and management.

Permanent employment.

The role is based in Prague, Czech Republic, where Cartier fosters a collaborative and dynamic work environment that emphasizes team spirit and professional growth.