Cartier Commercial Trainer

Paris • France

Thursday, April 10, 2025

Cartier, a distinguished name in the luxury jewelry and watchmaking industry, is part of the Richemont Group, a global leader in luxury goods. Renowned for its exquisite craftsmanship and timeless elegance, Cartier offers a dynamic and enriching work environment that fosters creativity, excellence, and innovation. As an employer, Cartier is committed to nurturing talent and providing opportunities for professional growth within the luxury sector.

1. Deliver engaging training sessions on product knowledge, sales techniques, and client experience.
2. Execute training programs for retail and office staff according to the local training plan.
3. Support in-class training with field follow-ups to reinforce learning.
4. Provide training to external boutiques and partners to enhance knowledge levels.
5. Organize training logistics to ensure efficient development experiences.
6. Distribute training materials, including new eLearning content, as required.
7. Identify future training needs to support business performance.
8. Provide individual coaching to boutique team members to enhance client experience and service skills.
9. Collaborate with Boutique Managers and L&D Manager to build dynamic coaching plans.
10. Design and implement tools and frameworks for effective coaching.
11. Curate or adapt international retail training content to meet local needs.
12. Promote online training tools across the retail community.

1. 5 years of experience in training delivery.
2. Experience in a luxury jewelry or watch boutique.

1. Strong public speaking and facilitation skills.
2. Excellent communication skills.
3. Proficiency in digital tools, including e-learning platforms and PowerPoint.
4. Empathy and results-oriented mindset.
5. Ability to work autonomously with strong organizational skills.
6. Curiosity and willingness to improve personal knowledge.
7. Fluency in English and either French or German.

5 years of experience in training delivery, with a background in luxury jewelry or watch boutiques.

Cartier offers a comprehensive benefits package, including opportunities for professional development and growth within the luxury industry.

Cartier fosters a culture of excellence, creativity, and innovation. The company values diversity and inclusion, encouraging employees to bring their unique perspectives and talents to the workplace. With a focus on continuous learning and development, Cartier provides a supportive environment where employees can thrive and contribute to the brand's legacy of luxury and craftsmanship.