Cartier Commercial Operations Coordinator

London • UK

Thursday, May 8, 2025

Cartier, a distinguished name in the luxury fashion industry, is part of the Richemont Group, a conglomerate renowned for its prestigious portfolio of luxury brands. As an employer, Cartier is committed to fostering a diverse and inclusive workplace that reflects the rich diversity of its clientele. The company values creativity and innovation, offering employees the opportunity to thrive in an environment that celebrates individuality and collective excellence.

1. Provide direct support to the Operations Team's daily tasks and projects.
2. Ensure operational excellence for boutiques through collaboration with internal and external partners.
3. Support boutiques with the ordering and management of consumables, packaging, and uniforms.
4. Liaise and negotiate with vendors and suppliers to ensure timely execution and delivery of services.
5. Create purchase orders and manage the invoicing process.
6. Act as a key point of contact for boutique teams and office departments.
7. Collaborate with headquarters on digital projects, including content creation and management across internal communication platforms.
8. Support transversal projects across the head office and boutiques.
9. Integrate CSR principles into all activities.
10. Assist with performance dashboards for boutique managers in the absence of the Head of Performance.
11. Coordinate the Retail Excellence Academy planning and ensure policies are updated and communicated to boutiques.
12. Assist in the development and management of boutique communities, including admins and boutique assistants.
13. Organize retail meetings and workshops, capturing minutes and actions.

1. Good understanding of boutique operations and the luxury retail industry.
2. Strong interpersonal and communication skills.

1. Proficiency in MS Office (Excel, PowerPoint, Word).
2. Comfortable with analysis and data management.
3. Ability to manage a varied workload and prioritize effectively.
4. Excellent organization and time management skills.
5. Attention to detail and pride in work accuracy.
6. Professional appearance and demeanor required for boutique presence.
7. Proactive and hands-on attitude.

Experience in luxury retail operations or a similar environment is preferred.

Cartier offers a supportive environment that encourages professional and personal growth, fostering creativity and innovation. The company is committed to diversity and inclusion, providing equal opportunities for all employees.

Cartier is a place where individuality is celebrated, and diversity is embraced. The company values the unique contributions of its employees, fostering a collaborative environment that inspires excellence. Cartier is dedicated to creating a workforce that mirrors the diversity of its clients and communities, ensuring an inclusive and empowering workplace.