Cartier Assistant Boutique Manager

Hong Kong • China

Saturday, January 11, 2025

Cartier, a prestigious name in the luxury goods sector, is part of the Richemont Group, a conglomerate renowned for its exquisite craftsmanship and timeless elegance. As an employer, Cartier offers a dynamic and enriching environment where innovation meets tradition, fostering a culture of excellence and creativity.

1. Design and implement optimal organizational structures within the boutique.
2. Recruit and develop talent, ensuring a robust pipeline and managing performance and compensation.
3. Motivate and engage the boutique team with the Maison's strategy and vision.
4. Supervise daily operations of the Care Service team.
5. Conduct performance analysis and develop action plans to achieve sales targets.
6. Monitor and optimize boutique performance and profitability.
7. Ensure compliance with all group, Maison, and boutique policies and procedures.
8. Oversee boutique back-office operations and maintenance.
9. Deliver exceptional client service and develop client relationships.
10. Lead client relationship programs and engage with VIP clients.

1. Proven experience in team management and people development.
2. Strong understanding of luxury retail operations.
3. Ability to analyze performance metrics and develop strategic action plans.

1. Leadership and management skills
2. Business acumen
3. Strategic thinking
4. Client relationship management
5. Excellent communication and representation skills

Substantial experience in luxury retail management, preferably within a boutique setting.

Bachelor's degree in Business Administration, Retail Management, or a related field.

Competitive benefits package including health insurance, employee discounts, and professional development opportunities.

Cartier fosters a culture of innovation, excellence, and inclusivity, where employees are encouraged to express their creativity and contribute to the brand's legacy. The work environment is collaborative, with a focus on personal and professional growth.