Cartier Assistant Boutique Director

Paris • France

Saturday, April 12, 2025

Cartier, a prestigious name in the luxury goods sector, is a subsidiary of the Richemont Group, renowned for its exquisite craftsmanship and timeless elegance. As an employer, Cartier is committed to fostering a dynamic and inclusive work environment that encourages innovation and professional growth. The brand is synonymous with excellence and offers its employees a unique opportunity to be part of a legacy of luxury and sophistication.

1. Coach and develop sales teams, providing daily support and overseeing individual development plans.
2. Act as a liaison for MCT Coaches and monitor individual MCT action plans for sales associates.
3. Ensure comprehensive training pathways for team members and conduct quarterly evaluations.
4. Participate in annual evaluations and prepare for Career Committees.
5. Oversee the integration of new employees and support the development of category supervisors.
6. Facilitate commercial activities by supporting sales associates during transactions and ensuring adherence to sales processes.
7. Ensure effective communication within the team and contribute to daily morning briefings with the Boutique Director.
8. Coordinate after-sales services and maintain communication with headquarters and sales teams.
9. Analyze monthly boutique dashboards in collaboration with the Manager and participate in the development and implementation of annual boutique action plans.
10. Contribute to achieving boutique sales targets and performance indicators, ensuring optimal conditions for team success.
11. Ensure compliance with boutique procedures, including cash handling, client follow-up, and opening/closing protocols.
12. Maintain security procedures and oversee stock management and inventory processes.
13. Ensure the boutique operates smoothly on a daily basis, including scheduling and maintenance.
14. Uphold visual merchandising guidelines and participate in retail projects.
15. Serve as the key user for the Gemini management tool and support network recruitment.
16. Participate in transversal projects such as Boutique Communication and Mentorship Programs.
17. Assume responsibility for the boutique in the absence of the Director, managing teams and clients and ensuring security procedures are followed.

1. Bachelor's degree in Business or related field (Bac +2 to Bac+5)

1. Proven sales experience with strong influencing and negotiation skills.
2. Managerial skills including empathy, listening, availability, teamwork, and leadership.
3. Organizational skills with a focus on rigor and KPI management.
4. Ability to manage complexity and prioritize tasks.
5. Adaptability and exemplary presentation skills.
6. Fluency in English and proficiency in a third language is preferred.
7. Proficiency with IT tools.

Confirmed experience in sales, preferably in the luxury sector, with a strong commercial aptitude and managerial capabilities.

Bachelor's degree in Business or related field.

Cartier offers a competitive benefits package, including opportunities for professional development and career advancement within the Richemont Group.

Cartier's workplace culture is characterized by a commitment to excellence, innovation, and inclusivity. Employees are encouraged to embody the brand's values of luxury and sophistication while contributing to a collaborative and dynamic work environment.