Burberry Sales Associate

Burberry, established in 1856 by Thomas Burberry, is a globally recognized luxury brand with a quintessentially British ethos. As part of its expansive operations, Burberry maintains a significant presence across EMEIA, Asia Pacific, and the Americas through both owned and franchised stores. The brand is renowned for its pioneering digital innovations, which permeate all facets of its business, from product design to distribution and marketing. Burberry is committed to modern luxury, emphasizing social and environmental responsibility as integral to its long-term success. As an employer, Burberry offers a dynamic and inclusive work environment, fostering growth and development for its employees.

1. Exceed individual and store sales targets by executing key retail growth strategies.
2. Own the responsibility of developing new clients and maintaining relationships with existing ones, ensuring adherence to the Burberry Experience in all interactions.
3. Embrace the Burberry Experience and adhere to company training guidelines to reflect the brand's luxury image.
4. Achieve personal sales goals consistently based on Burberry's code of conduct.
5. Provide exceptional customer service through excellent interpersonal and communication skills.
6. Actively engage clients to cultivate loyalty and encourage repeat visits through personalized communication.
7. Utilize the updated Client Book to drive sales.
8. Comply with company regulations and employ Burberry visual techniques to maintain store aesthetics.
9. Ensure readiness to welcome clients at the start of the day and prepare the store for the next day's operations at closing.
10. Maintain active presence on the sales floor and ensure fitting rooms are kept clean.
11. Support back-of-house operations, including markdown processes, inventory management, and sales events.

1. Minimum of 1 year experience in luxury or related industry.
2. High school diploma or equivalent; preference for fashion-related degrees.
3. Proficiency in Chinese and English is preferred.
4. Interest in fashion and design.
5. Understanding of POS and store systems.

1. Proactive attitude with a focus on achieving results.
2. Strong interpersonal skills for effective communication with staff and clients.
3. Flexibility and adaptability to change.
4. Commitment to providing excellent customer service.

Candidates should have at least one year of experience in the luxury or related industry, with a preference for those with a background in luxury sales or service.

High school diploma or equivalent; fashion-related degrees preferred.

Burberry offers an inclusive work environment, equal opportunity employment, and values diversity. Employees are recognized based on skills and experience.

Burberry fosters a culture of innovation and inclusivity, emphasizing social and environmental responsibility. The company values diversity and provides equal opportunities for all employees, focusing on skills and experience for career advancement.