Burberry Personal Assistant

Burberry is a British luxury fashion house renowned for its heritage craftsmanship, outerwear and modern approach to luxury retail. The brand combines fashion-led creativity with a strong digital and global retail presence, offering employees exposure to international teams and high-profile executive leadership.

1. Provide comprehensive administrative and organisational support to a senior executive, acting with delegated authority where agreed.
2. Manage complex diaries and agendas across multiple time zones, anticipating and resolving scheduling conflicts.
3. Serve as first point of contact for the leadership team, screening enquiries and liaising with internal and external stakeholders.
4. Book international and domestic travel, prepare detailed itineraries and manage travel logistics.
5. Process expenses and reimbursements in line with company policy; use travel and expense systems to ensure accurate records.
6. Raise purchase orders and process supplier invoices following company procurement procedures.
7. Coordinate IT and facilities/maintenance queries with appropriate internal teams or external suppliers.
8. Prepare and format presentations, papers and briefing materials for meetings and town halls.
9. Organise team events and leadership meetings on request, handling logistics and on-site coordination.
10. Support other team members with administrative tasks as required, maintaining confidentiality and professionalism.

1. Proven experience as a PA or EA supporting senior management or C-suite leaders.
2. High level of computer literacy, particularly Microsoft Word, PowerPoint and Excel.
3. Practical experience with Concur or equivalent travel & expense management systems.
4. Proven ability to manage diaries, complex travel arrangements and expense administration.
5. Excellent written and spoken English with strong interpersonal and communication skills.
6. Demonstrable discretion, integrity and ability to handle confidential information.
7. Organisational resilience and the ability to prioritise under pressure.

1. Diary and calendar management
2. Travel booking and itinerary planning
3. Expense processing (Concur)
4. Purchase order and invoice processing
5. Microsoft Word
6. Microsoft PowerPoint
7. Microsoft Excel
8. Skype
9. Webex
10. Teleconference systems
11. Presentation preparation
12. Event coordination
13. High attention to detail
14. Confidentiality and discretion
15. Multitasking and prioritisation
16. Strong written and verbal communication
17. Proactive problem-solving
18. Diplomacy and stakeholder management
19. Team collaboration

Proven experience supporting senior managers or executive leadership in a PA/EA capacity; typically demonstrated through several years in high-pressure corporate or luxury retail environments.

High school diploma or equivalent; vocational qualification in business or administration preferred. Degree-level education in a related discipline is advantageous but not required.

Burberry cultivates a creative, values-driven workplace that blends British heritage with modern luxury and digital innovation. The environment is collaborative and fast-paced, valuing professionalism, inclusivity and a commitment to sustainability and community impact.