Bvlgari Store Manager

Doha • Qatar

Wednesday, March 5, 2025

Bulgari, a prestigious name in the luxury sector, is renowned for its exquisite craftsmanship and innovative designs, deeply rooted in Roman heritage. As part of the LVMH conglomerate, Bulgari offers a unique blend of tradition and modernity, providing an exceptional platform for career growth within the luxury industry. The brand is committed to excellence and creativity, bringing Italian craftsmanship and savoir-faire to the Middle East.

1. Drive the boutique's performance by leading the team to deliver outstanding client experiences and achieve sales targets.
2. Build and maintain relationships with stakeholders to support business development in the region.
3. Lead by example to ensure team development and accountability.
4. Adapt to a fast-paced environment by proposing and implementing innovative solutions in line with company guidelines.
5. Manage the boutique to achieve sales objectives and service KPIs, spending significant time on the shop floor.
6. Develop action plans based on mystery shopping and client feedback, ensuring implementation.
7. Recruit new customers and create events to generate business opportunities.
8. Nurture client relationships through in-store and external activities, addressing any concerns to restore satisfaction.
9. Coach the sales team to deliver memorable shopping experiences and provide feedback.
10. Collaborate with Sales Trainers to define and implement training plans.
11. Ensure store maintenance, safety, and compliance with visual merchandising and grooming standards.
12. Manage store stock efficiently and propose corrective actions as needed.
13. Ensure the correct application of company norms and procedures.
14. Promote a seamless client experience through digital tools and omnichannel initiatives.
15. Maintain market knowledge of brand locations, events, and marketing activities.

1. Minimum 5 years of experience in a similar role

1. Knowledge of store procedures and processes
2. Familiarity with digital processes
3. Understanding of the luxury business
4. Awareness of competition
5. Leadership and example-setting
6. Business acumen
7. Proactivity and engagement
8. Client satisfaction focus
9. Coaching ability
10. Commitment to excellence
11. Managerial effectiveness
12. Integrity and trust
13. Curiosity and change-driving

A minimum of 5 years of experience in a similar role within the luxury retail sector is required.

The position offers a comprehensive benefits package, including opportunities for professional development and career advancement within the luxury sector.

Bulgari fosters a culture of creativity, excellence, and innovation, where employees are encouraged to drive change and deliver exceptional client experiences. The company values integrity, trust, and a commitment to personal and professional growth, providing a dynamic and supportive work environment.