Bvlgari Senior Manager of Education and Events

New York • USA

Monday, December 9, 2024

Bulgari, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and innovative designs in watches and jewellery. As part of the prestigious LVMH Group, Bulgari offers a dynamic and inspiring work environment, fostering creativity and excellence. The brand is committed to delivering unparalleled luxury experiences and is a leader in the global luxury market.

1. Create the Annual Education and Strategy in alignment with Americas Regional goals and objectives.
2. Develop ad-hoc Training Tools and Learning Modules to support the front-line sales team in achieving sell-out goals.
3. Oversee management and development of the Education (Training) Manager.
4. Conceptualize and lead execution of in-store event opportunities, ensuring top-tier event execution and achieving sell-out goals.
5. Collaborate with Local Leadership on large-scale PR and Influencer Event creation and execution.
6. Lead Local Train-the-Trainer activities for the Bvlgari Americas Field Team and Americas Regional Distributor Training Managers, ensuring alignment with brand strategy.
7. Mentor Bulgari Brand Ambassadors to help achieve monthly sales plans for the High-End Segment and recommend methods to boost sales.
8. Ensure Best-in-Class Mystery Shop results by developing specific training protocols.
9. Track Field Sales Team engagement in educational opportunities and partner with Field Team Leadership to support under-performing team members.
10. Adapt, manage, and maintain all training assets from Head Office to ensure best fit for Americas needs.
11. Ensure fragrance training team delivers effective trainings and maximizes their positive impact on the business.
12. Responsible for the talent development strategy of Bulgari Field Team training and coaching skills.
13. Manage and direct programs focusing on sales, service, and customer experience to measure performance.

1. Minimum 10 years of experience in a relevant field.

1. 5+ years' experience in training within a luxury brand or similar capacity.
2. Attention to detail and ability to multi-task and work independently.
3. Retail and wholesale experience preferred/required.
4. Knowledge of the luxury fragrance market required.
5. Passion for the beauty business.
6. Demonstrated written, verbal, facilitation, and presentation skills.
7. Demonstrated coaching skills and facilitation within a luxury environment.
8. Proficiency in PowerPoint, Word, and Excel.
9. Team player.

Minimum 10 years of experience in a relevant field, with at least 5 years in training within a luxury brand or similar capacity.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Bulgari fosters a culture of innovation, collaboration, and excellence. The company values creativity and encourages employees to push boundaries while maintaining the highest standards of luxury and service. As part of the LVMH Group, Bulgari offers a vibrant and inclusive workplace where diversity is celebrated and professional growth is supported.