Bvlgari Retail & Sales Director

Coral Gables • USA

Wednesday, October 22, 2025

Bulgari, a prestigious name in the luxury sector, is renowned for its exquisite craftsmanship and innovative designs in jewelry, watches, and accessories. As a part of the LVMH conglomerate, Bulgari benefits from the expansive resources and global reach of the world's leading luxury goods group. The company is committed to fostering a dynamic and inclusive workplace where creativity and excellence are celebrated.

1. Develop and implement strategic business plans for stores and business partner accounts, focusing on sales growth and profitability.
2. Monitor sales performance metrics and implement actions to enhance performance.
3. Provide leadership and development to Store Managers and the sales team to ensure service excellence.
4. Report on market conditions, competition activities, and distribution changes.
5. Identify new business opportunities and maintain relationships with potential partners.
6. Support Store Managers and Area Sales Managers in generating new high-net-worth clients.
7. Liaise with Merchandising to ensure optimal product selection aligns with market demands.
8. Collaborate with Marketing and CRM teams on product launches and market visibility initiatives.
9. Conduct monthly reviews with the Logistics team and manage special allocations for high-end products.
10. Partner with Human Resources on staffing and performance management needs.
11. Guide Store Managers in achieving sales and profitability targets.
12. Monitor and challenge Store Managers on retail and CRM KPIs.
13. Ensure compliance with company guidelines and manage customer complaints.
14. Build and manage the Sales team to deliver network, sales, and profitability objectives.
15. Define commercial strategies for Franchise, Wholesale, and Travel Retail channels.
16. Maintain relationships with key accounts and contribute to forecasting and order management.
17. Manage the establishment of Purchase Plans and control Sell-out vs Sell-in ratios.

1. Bachelor’s Degree in a related field; Master’s Degree in Business preferred.
2. Minimum of 15 years of professional experience in retail/luxury environments.
3. Experience in Business Partners, Franchises, Wholesale, and Travel Retail channels.
4. Demonstrated ability to lead and develop teams.
5. Strong collaboration and interpersonal skills.
6. Ability to navigate a dynamic, multi-channel environment.
7. Proficiency in Excel and PowerPoint.
8. Excellent written and verbal communication skills.
9. Willingness to travel up to 40-50% of the time.
10. Fluency in Spanish; French is a plus.

1. Strategic planning and implementation
2. Sales performance monitoring
3. Leadership and team development
4. Market analysis and reporting
5. Business opportunity identification
6. Client relationship management
7. Cross-functional collaboration
8. Product selection and merchandising
9. Marketing and CRM collaboration
10. Logistics and supply chain management
11. Retail operations management
12. Commercial strategy development
13. Forecasting and order management

Minimum of 15 years of professional experience, ideally within the retail or luxury environment, with a focus on commercial channels such as Business Partners, Franchises, Wholesale, and Travel Retail.

Bachelor’s Degree in a related field required; Master’s Degree in Business preferred.

Bulgari offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts on luxury products. The company also supports professional development and career advancement opportunities.

Bulgari prides itself on a culture of innovation, excellence, and collaboration. Employees are encouraged to bring their unique perspectives and creativity to the workplace, contributing to the brand's legacy of luxury and sophistication. The company values diversity and inclusivity, fostering an environment where all team members can thrive.