Bvlgari Local Sales Trainer

Bulgari (Bvlgari) is an Italian luxury maison renowned for high‑end jewellery, watches and accessories and is part of the LVMH group. As an employer it combines artisanal craftsmanship with a global retail footprint, operating mono‑brand boutiques that prioritise client experience, heritage, and elevated service standards.

1. Plan, organise and deliver local sales training programmes for Store Managers and sales teams across mono‑brand boutiques, focusing on high‑end selling, brand knowledge and JWA collections.
2. Provide on‑the‑floor coaching and follow‑up to ensure training adoption and measurable improvements in selling behaviours and client experience.
3. Support Store Managers in developing leadership and coaching capabilities, and deliver onboarding programmes for new Client Advisors and Store Managers.
4. Coordinate execution of internal and external training initiatives, manage logistics, scheduling, venue setup and store readiness for local and international sessions.
5. Cascade, adapt and translate corporate training content to local market priorities; manage post‑training action plans and sustainment activities.
6. Maintain accurate training records and dashboards; define target audiences and ensure sessions are tracked and reported.
7. Collaborate cross‑functionally with Merchandising and HR to align training with commercial priorities, collection action plans and soft skills development.

1. Minimum 3 years' experience in sales training or coaching within retail; experience in luxury watches & jewellery strongly preferred.
2. Proven understanding of mono‑brand retail operations and client experience standards.
3. Fluent English (mandatory) and strong command of Turkish.
4. Excellent facilitation, on‑the‑job coaching, observation and feedback skills.
5. Strong organisational and project‑management capabilities; able to manage multiple programmes and stakeholders.
6. High commercial awareness of the luxury market, with impact, flexibility and effective negotiation skills.

1. Sales training & coaching
2. On‑the‑floor retail coaching
3. Train‑the‑Trainer delivery
4. Training needs analysis and curriculum adaptation
5. Training logistics, scheduling and reporting
6. Stakeholder management (Retail, HR, Merchandising)
7. Facilitation and presentation skills
8. Performance action‑planning and follow‑up

At least 3 years of demonstrable experience in retail sales training or coaching; prior exposure to luxury retail, particularly watches and jewellery, is highly advantageous.

Bachelor’s degree in Business, Human Resources, Hospitality, Education or a related discipline, or equivalent professional experience in retail learning and development.

Bulgari combines Italian craftsmanship and heritage with a global luxury retail culture that emphasises elevated client service and professional development. The workplace fosters cross‑disciplinary collaboration between retail, HR and merchandising, rewarding excellence, creativity and a client‑centric mindset.