Bvlgari Deputy Store Manager

London • UK

Monday, December 16, 2024

Bulgari, a prestigious name in the luxury watches and jewellery sector, is part of the esteemed LVMH group, renowned for its commitment to excellence and innovation. As an employer, Bulgari offers a dynamic and sophisticated work environment that encourages professional growth and development within the luxury retail industry.

1. Act as Senior Client Advisor, ensuring customer satisfaction and sales team support.
2. Assume the role of Store Manager in their absence, adhering to company standards.
3. Lead the sales team by example on the sales floor.
4. Achieve sales targets and manage the boutique to meet sales objectives and KPIs.
5. Support the Store Manager in proposing and implementing action plans to improve results.
6. Assist with the Boutique’s Weekly trade report.
7. Ensure store maintenance, safety, and adherence to visual merchandising guidelines in the absence of the Store Manager.
8. Supervise After Sales Service requests to provide excellent service.
9. Organize and implement store rotations, shifts, and holidays.
10. Support in-store training and team briefings.
11. Assist in CRM activities to develop loyal customers.
12. Support the induction of new joiners.
13. Assist with opening and closure procedures.
14. Uphold uniform and grooming standards.
15. Support store administration as needed.

1. Minimum 5 years of experience in a similar role within the luxury retail sector.

1. Knowledge of Luxury Business
2. Proficient selling skills
3. CRM techniques and tools
4. Understanding of store procedures and processes

A minimum of 5 years of experience in a similar role within the luxury retail sector is required.

Bulgari offers a comprehensive benefits package including opportunities for career advancement within the LVMH group, access to exclusive training programs, and a dynamic work environment.

Bulgari fosters a culture of excellence, innovation, and luxury. Employees are encouraged to develop their skills and grow within the company, supported by a collaborative and elegant work environment. As part of LVMH, Bulgari provides a unique opportunity to be part of a global leader in luxury goods.