Bvlgari Deputy Store Manager

London UK

Monday, December 16, 2024

Bulgari is a renowned luxury brand specializing in watches and jewelry, known for its exquisite craftsmanship and elegant designs. The company operates globally, offering a sophisticated shopping experience to its clientele.

1. Act as a Senior Client Advisor towards customers and the Sales team ensuring closure and customer satisfaction.
2. Support the Store Manager in achieving sales objectives by coaching the sales team.
3. Assume the role of Store Manager in the absence of the Store Manager.
4. Lead the sales team by example on the floor.
5. Reach sales targets and manage the boutique to achieve sales objectives and KPIs.
6. Propose and implement action plans to improve results.
7. Support with the Boutique’s Weekly trade report.
8. Ensure the store's maintenance, safety, and adherence to visual merchandising guidelines.
9. Supervise After Sales Service requests.
10. Organize and implement store rotations, shifts, and holidays.
11. Support in-store training and team briefing.
12. Assist in CRM and develop loyal customers.
13. Support the induction of new joiners.
14. Assist in opening and closure procedures.
15. Uphold uniform and grooming standards.
16. Support store administrative tasks as needed.

1. Minimum 5 years of experience in a similar role.

1. Knowledge of Luxury Business
2. Selling skills
3. CRM techniques and tools
4. Understanding of store procedures and processes

Minimum 5 years of experience in a similar role.

The position is based in London, a vibrant city known for its fashion and luxury retail scene. Bulgari offers a dynamic and elegant work environment, fostering a culture of excellence and luxury service.