Bvlgari Client Advisor

Zurich • Switzerland

Tuesday, March 11, 2025

Bulgari, a distinguished name synonymous with Italian excellence since 1884, is part of the esteemed LVMH group. Renowned for its audacious designs and vibrant creations, Bulgari excels in the realms of jewelry, watches, accessories, perfumes, and luxury resorts. The brand is celebrated for its commitment to excellence, enthusiasm, and passion, which are the driving forces behind its global success.

1. Provide an exceptional client experience, ensuring the highest quality of service to foster strong client relationships.
2. Autonomously manage sales activities across all product categories, including Jewelry, Watches, and Accessories, to achieve both quantitative and qualitative sales objectives.
3. Ensure optimal product display within the store.
4. Support customers throughout the entire purchasing process and enhance networking through events and new initiatives.
5. Perform back-office tasks such as data entry, product receiving, intra-shop movements, daily closures, stock counting, and AFSS processing.
6. Actively participate in inventory management and visual merchandising with the team.
7. Receive, control, and integrate goods into stock, manage intra-shop transfers, and oversee tagging activities from product receiving to repricing.
8. Conduct after-sales service activities, including organizing item repairs and shipments to repair centers.
9. Assist sales staff during the sales process, from customer welcome to payment and packaging.

1. Minimum of 5 years of experience in a similar role within a high-end luxury boutique.

1. Fluency in German and English; additional languages are advantageous.
2. Proficiency in Microsoft Office Suite, with strong knowledge of SAP and CRM systems.
3. Strong sales-driven mindset with an entrepreneurial spirit.
4. Excellent communication skills and client-focused approach.
5. Flexibility, rigor, and the ability to work in an organized manner even when multitasking.

A minimum of 5 years in a similar role within a luxury boutique environment is required.

The role offers opportunities for career advancement within a prestigious luxury brand.

Bulgari fosters a culture of excellence, enthusiasm, and passion, where employees are encouraged to innovate and excel. The workplace is dynamic and supportive, offering opportunities for professional growth and development.