Bvlgari Client Advisor

San Francisco • USA

Friday, March 14, 2025

Bulgari, a prestigious brand within the Watches & Jewellery business group, is renowned for its exquisite craftsmanship and luxurious products. As part of the esteemed LVMH conglomerate, Bulgari offers unparalleled opportunities for career growth and development within the luxury sector. The brand is committed to excellence and innovation, providing an inspiring environment for its employees.

1. Welcome clients and prospects, ensuring an extraordinary service experience and leaving a lasting positive impression.
2. Contribute to achieving store and service KPIs through proactive engagement and commitment to sales targets.
3. Manage the sales process according to delivery standards, ensuring the application of selling techniques for a unique shopping experience.
4. Exemplify Italian hospitality throughout client interactions.
5. Listen empathetically to clients' needs, offering tailored advice.
6. Develop relationships with existing clients and engage new customers.
7. Execute CRM activities as directed by the Store Manager, including CRM AFSS.
8. Communicate opportunities for community relationship development and potential events to enhance brand awareness and customer loyalty.
9. Provide exceptional after-sales service, including handling exchanges, returns, and repairs.
10. Manage morning store set-ups and ensure adherence to Visual Merchandising guidelines, as well as manage breakdown after store closure.

1. Minimum of 3 years of experience in a luxury retail environment or with luxury products.

1. Proactive selling and negotiation skills.
2. Attention to detail and strong organizational skills.
3. Ability to set priorities and maintain personal accountability.
4. Exceptional teamwork abilities.
5. Proficiency in a second language is advantageous.

A minimum of 3 years in a luxury retail environment or working with luxury products is required.

Employees enjoy a comprehensive benefits package, including opportunities for professional growth and development within a leading luxury brand.

Bulgari fosters a culture of excellence, innovation, and Italian elegance. The brand values its employees' contributions and encourages a collaborative and dynamic work environment. As part of the LVMH family, Bulgari offers a rich tapestry of cultural diversity and career advancement opportunities.