Bvlgari Client Advisor

Los Angeles • USA

Monday, January 6, 2025

Bulgari, a distinguished name in the luxury fashion industry, is renowned for its exquisite jewelry and timepieces. As part of the LVMH conglomerate, Bulgari benefits from the extensive resources and global reach of one of the world's leading luxury goods companies. The brand is committed to excellence, innovation, and the highest standards of craftsmanship, making it a prestigious employer for those passionate about luxury fashion.

1. Deliver an exceptional and personalized client experience, ensuring satisfaction and loyalty.
2. Execute the Bulgari selling ceremony with expertise, adapting strategies based on client needs and motivations.
3. Communicate the passion and values of Bulgari, enhancing client engagement and brand loyalty.
4. Achieve personal and boutique sales targets, focusing on quantitative and qualitative goals.
5. Drive high-end sales and strategize for premium client interactions.
6. Build and maintain strong relationships with clients, fostering loyalty and repeat business.
7. Efficiently manage and expand the client portfolio through targeted strategies.
8. Initiate CRM actions to enhance client engagement and retention.
9. Represent Bulgari at client events, embodying the brand as an ambassador.
10. Adhere to all brand guidelines and boutique operational procedures.
11. Participate in inventory management and boutique maintenance activities.
12. Support opening and closing procedures, including setup and breakdowns.
13. Assist with special projects and operational needs as required.

1. Proven success in a luxury retail environment, focusing on meeting and exceeding sales targets.
2. Experienced in catering to high-end clients and managing sophisticated sales interactions.

1. Exceptional customer service skills and a commitment to creating memorable shopping experiences.
2. Ability to interact effectively with diverse clientele, adapting to various cultural backgrounds.
3. Multi-lingual to cater to a broad client base.
4. Technologically savvy, with proficiency in relevant retail and CRM software.
5. Strong communication skills, result-oriented and driven by a strong entrepreneurial spirit.

Minimum 3 years of experience in luxury retail.

The total compensation package includes a full range of medical, financial, and other benefits, including 401(k) eligibility and various paid time off benefits, dependent on the position offered.

Bulgari fosters an inclusive and dynamic workplace culture that values diversity and creativity. As an equal opportunity employer, Bulgari ensures that all qualified applicants receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, and protected veteran or marital status. The brand encourages a collaborative environment where innovation and excellence are celebrated.