Bvlgari Client Advisor and Sales Support

Doha • Qatar

Wednesday, July 23, 2025

Bulgari, a prestigious entity within the Watches & Jewellery division, is renowned for its magnificent and contemporary Roman high jewelry. Since its inception in 1884, Bulgari has been a paragon of innovation and magnificence, drawing inspiration from Rome's rich heritage to create extraordinary gemstone combinations. As part of the esteemed LVMH conglomerate, Bulgari offers a dynamic and luxurious work environment committed to excellence and customer satisfaction.

1. Provide an inspirational, luxurious shopping experience, maximizing every sales opportunity.
2. Support peers and colleagues in the efficient running of the boutique.
3. Demonstrate excellent product knowledge and drive to achieve store targets.
4. Welcome all clients and prospects, ensuring extraordinary service for browsing, purchasing, after-sales, or complaints.
5. Listen to and understand clients’ needs, providing customized advice and introducing them to the brand.
6. Establish and develop relationships with existing clients and engage new customers.
7. Manage the sales process from welcome to packaging, ensuring proper selling techniques are applied.
8. Contribute to store and service KPI achievement.
9. Register clients’ data for future contact, personalized CRM actions, and client development.
10. Perform all CRM one-to-one activities.
11. Apply all sales-related procedures and guidelines.
12. Ensure the front area of the shop is clean and products are displayed according to VM guidelines.
13. Perform all after-sales service front office activities related to final customers, ensuring customer satisfaction.
14. Participate in online training modules and defined training sessions to develop knowledge on various topics.

1. 3 to 4 years of sales experience within a luxury environment.
2. Experience in marketing and customer relationship management techniques.
3. Proficiency in English, both written and verbal.
4. Knowledge of Bulgari products, selling skills, and store procedures is an advantage.

1. Strong customer service and negotiation skills.
2. Integrity and respect to ensure operational effectiveness.
3. Proficiency in English; Arabic is a strong asset.

Minimum of 5 years of experience in a relevant role.

Employees are offered a comprehensive benefits package, including opportunities for professional development and advancement within the luxury retail sector.

Bulgari fosters a culture of excellence, innovation, and commitment to customer satisfaction. As part of the LVMH group, employees are immersed in a dynamic environment that values creativity and collaboration, offering opportunities for growth and development within the luxury fashion industry.