Bvlgari Client Advisor & Sales Support

Amsterdam • Netherlands

Thursday, February 20, 2025

BVLGARI, a distinguished name in the luxury sector, is part of the esteemed LVMH Group, renowned for its excellence in crafting, manufacturing, and retailing high-end jewelry, watches, perfumes, and accessories. With a presence in over 250 exclusive boutiques worldwide, BVLGARI offers a unique opportunity to work within a globally recognized brand that epitomizes luxury and sophistication.

1. Craft unparalleled shopping experiences, ensuring each customer interaction leaves a lasting impression.
2. Maintain the highest standards of luxury in-store experience, including impeccable presentation and hospitality.
3. Address customer inquiries and concerns with poise, ensuring seamless resolution.
4. Forge connections with potential customers, particularly in the high jewelry segment, embodying the brand's values.
5. Utilize advanced CRM tools to nurture existing customer relationships and foster loyalty.
6. Exceed sales targets and service expectations, delivering exceptional performance.
7. Master business performance metrics to drive success.
8. Curate captivating visual merchandising displays to showcase high jewelry pieces.
9. Demonstrate proficiency in retail management systems for seamless transactions and database management.
10. Ensure inventory accuracy through meticulous handling and storage according to company standards.

1. Commerce or sales background with a minimum of 4 years' experience, focusing on high jewelry clientele.
2. Experience in jewelry and/or watches is advantageous but not mandatory.
3. Fluency in Dutch and English; proficiency in additional languages is beneficial.

1. Exceptional organizational, administrative, and computer skills.
2. Customer-oriented mindset with flexibility and ownership.
3. Proactive attitude and effective communication skills.
4. Strong business acumen and networking abilities.
5. Collaborative spirit with a pleasant demeanor and exceptional interpersonal skills.

A minimum of 4 years' experience in sales, particularly with high jewelry clientele.

BVLGARI offers an additional pension plan, coaching, family advice through Nilo Health, corporate benefits including voucher codes, health insurance coverage with ONVZ, and coverage for One Fit sports club membership. Employees also enjoy performance-related remuneration, discounts, access to staff online boutiques, and a central location with excellent transportation connections.

BVLGARI fosters a culture of elegance and excellence, providing employees with opportunities for training and development within the LVMH Group. The brand values innovation, creativity, and a commitment to delivering unparalleled luxury experiences to its clientele.