Bvlgari After-Sales Services Project Manager

Neuchâtel • Switzerland

Tuesday, November 11, 2025

Bulgari, a prestigious brand under the LVMH conglomerate, is renowned for its exquisite craftsmanship and luxurious creations in jewelry, watches, fragrances, accessories, and hospitality. Established in Rome in 1884, Bulgari has grown into a global Maison, offering exceptional career opportunities within a dynamic and international environment. The Watches and Fragrances divisions, based in Switzerland, provide an inspiring setting for professional growth.

1. Ensure consistent After-Sales Services pricing and contribute to the development of commercial communications.
2. Act as the key liaison for all Watch Business Unit policies.
3. Define and implement commercial policies aligned with market dynamics.
4. Analyze pricing and service positioning, manage base price rules for spare parts and services, and ensure profitability of repair and distribution activities.
5. Coordinate with Finance to guarantee consistency of global sales and margin flows and oversee the deployment of worldwide pricing structures.
6. Oversee the annual update of pricing rules and contribute to the automation of price management processes.
7. Collaborate with Commercial, Legal, and After-Sales teams to create and maintain commercial policies.
8. Participate in updating the AFSS section of Bulgari’s website and develop communication tools to enhance transparency and customer acceptance rates.

1. Master’s degree in Economics, Business, or a related field.
2. Fluency in English and French.

1. Project management expertise.
2. Excellent relationship-building skills across departments and markets.
3. Analytical skills combined with strategic thinking and rigor.
4. Autonomous and result-oriented with the ability to design and execute action plans effectively.
5. Proactive and solution-driven mindset.

Minimum 3 years of professional experience in Marketing, Business Development, or Finance, ideally with previous experience in the After-Sales Service sector and SAP.

Master’s degree in Economics, Business, or a related field.

The position offers a comprehensive onboarding program, a supportive and collaborative workplace culture, modern break areas, access to B-Clubs, a multicultural environment, an attractive pension scheme, flexible working options, free parking, a complimentary shuttle service, and access to a broad portfolio of training programs.

Bulgari fosters a supportive, dynamic, and collaborative workplace culture where every voice is heard and valued. The company offers a truly multicultural and international environment, ideal for broadening perspectives and developing a global professional network. Committed to diversity, inclusion, and equal opportunity, Bulgari ensures a welcoming integration for all talents.