Buccellati Sales Executive

Buccellati is an Italian maison celebrated for its hand-engraved high jewellery and silverware. The brand emphasizes artisanal craftsmanship, refined design and an intimate boutique experience, maintaining a presence in key luxury markets worldwide.

1. Drive boutique sales to achieve and exceed individual and store targets through consultative selling and strategic client development.
2. Build and maintain relationships with high-net-worth and repeat clients; manage client files and schedule private appointments.
3. Deliver authoritative product knowledge across jewellery collections, materials and craftsmanship to personalise the client experience.
4. Execute clienteling activities using CRM and boutique tools to follow up on leads, post-sale service and gifting opportunities.
5. Maintain boutique standards for visual merchandising, presentation and security when handling high-value items.
6. Process sales transactions, returns and repairs in accordance with company policy and cash/security procedures.
7. Collaborate with store management, operations and the atelier to coordinate bespoke requests, repairs and special orders.

1. Demonstrable track record in luxury retail or high‑value jewellery sales, with a focus on client acquisition and retention.
2. Exceptional interpersonal and presentation skills; polished, discreet manner appropriate for an exclusive client base.
3. Strong numeracy and transactional accuracy; familiarity with boutique cash handling and loss-prevention protocols.
4. Ability to manage confidential client information and to perform private client outreach with tact and professionalism.
5. Availability to work retail hours including evenings, weekends and holidays as required by a luxury boutique schedule.

1. Clienteling and relationship management
2. Private appointment selling
3. Visual merchandising for luxury goods
4. Point-of-sale (POS) transaction management
5. High-value jewellery handling and security awareness
6. CRM usage for follow-up and reporting

Typically 3+ years of progressive experience in luxury retail or high-jewellery environments, with a proven record of meeting sales targets and developing a portfolio of repeat clients.

High school diploma or equivalent required; college degree in business, luxury brand management or related field preferred.

Buccellati boutiques cultivate an environment that values artisanal heritage, meticulous attention to detail and personalized client service. Team members operate with refined professionalism, collaborating closely with ateliers and international boutiques to uphold the maison’s legacy of craftsmanship.