Buccellati Sales Executive

Las Vegas • USA

Thursday, March 20, 2025

Buccellati, a distinguished member of the Richemont Group, epitomizes luxury and craftsmanship in the world of high jewelry. As part of Richemont Americas, the brand thrives on a commitment to diversity, inclusion, and excellence, fostering a dynamic and innovative workplace. Richemont is renowned for its dedication to nurturing talent from diverse backgrounds, creating an environment where creativity flourishes and excellence is achieved.

1. Consistently achieve or exceed monthly sales targets as directed by management.
2. Collaborate with the Boutique Director and Assistant Boutique Manager on special client requests.
3. Deliver exceptional customer service, ensuring a welcoming boutique environment.
4. Support after-sales clients with solutions aligned with Maison values.
5. Handle ecommerce and phone inquiries, scheduling appointments and managing correspondence.
6. Maintain extensive knowledge of industry news and competitive brands.
7. Demonstrate expertise in high jewelry, including unique pieces and selling ceremonies.
8. Cultivate and nurture client relationships through expert clientelling.
9. Partner with management and corporate teams on CRM initiatives.
10. Accurately capture and follow up on client data using CRM tools.
11. Resolve client issues and escalated matters appropriately.
12. Support in-store and off-site events, developing community relationships to enhance brand awareness.
13. Comply with all Maison policies and procedures.
14. Assist with daily boutique setup, breakdown, and maintenance issues.
15. Participate in inventory and cycle counts to ensure successful audits.
16. Handle operational requests from the corporate team in a timely manner.
17. Maintain visual integrity and brand standards for boutique aesthetics.
18. Execute special projects as designated by boutique management.

1. High School Diploma; college degree preferred.
2. Luxury retail or hospitality experience preferred.
3. Excellent understanding of luxury client experience and customer service.
4. Proficiency in Excel, Word, PowerPoint; SAP experience is a plus.
5. Strong written, verbal, and interpersonal communication skills.
6. Experience with logistics and operations.
7. Self-starter with a team-player approach.
8. Flexibility to work evenings, weekends, and holidays as needed.
9. Ability to stand for long periods.

1. Sales and clientelling expertise
2. Customer service excellence
3. Strong communication skills
4. Operational and logistical proficiency
5. Team collaboration
6. Flexibility and adaptability
7. Attention to detail in visual merchandising

Preferred experience in luxury retail or hospitality sectors, demonstrating a strong understanding of the luxury client experience.

High School Diploma required; college degree preferred.

Expected salary range: $24 - $31.25 per hour, negotiable based on skills and experience.

Richemont offers a comprehensive benefits package including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program.

Richemont Americas fosters a culture of inclusion, creativity, and excellence. The company values diversity and is committed to building a community where all employees can thrive and contribute to the brand's legacy of luxury and innovation.