Buccellati Sales Executive

Aspen • USA

Saturday, February 22, 2025

Buccellati, a distinguished name in the luxury jewelry sector, is part of the esteemed Richemont Group, renowned for its commitment to excellence and innovation. As an employer, Buccellati values diversity and inclusion, fostering a creative environment where varied perspectives contribute to the brand's success. The company is dedicated to building a workforce that mirrors the diversity of its clientele and communities.

1. Consistently achieve or exceed monthly sales targets as directed by management.
2. Collaborate with the Boutique Director and Assistant Boutique Manager on special client requests.
3. Ensure exceptional customer service and a welcoming environment in the boutique.
4. Support after-sales clients with solutions aligned with Maison values.
5. Assist ecommerce clients and handle phone inquiries to schedule appointments and arrange correspondence.
6. Maintain extensive knowledge of industry news and competitive brands.
7. Demonstrate expertise in high jewelry, including unique pieces, to drive sales.
8. Cultivate and nurture client relationships through expert clientelling.
9. Partner with management and Corporate Team on CRM initiatives.
10. Accurately capture and manage client data, consistently following up to build relationships.
11. Resolve client issues and escalated matters appropriately.
12. Support in-store and off-site events, developing community relationships to enhance brand awareness and loyalty.
13. Comply with all Maison policies and procedures.
14. Assist with daily boutique setup, breakdown, and maintenance issues.
15. Participate in inventory and cycle counts to ensure successful audits.
16. Handle operational requests from the Corporate Team in a timely manner.
17. Maintain visual integrity and brand standards for boutique aesthetics.
18. Perform special projects as designated by boutique management.

1. High School Diploma; College degree preferred.
2. Luxury retail or hospitality experience preferred.
3. Excellent understanding of luxury client experience and customer service.
4. Proficiency in Excel, Word, PowerPoint; SAP experience is a plus.
5. Excellent written, verbal, and interpersonal communication skills.
6. Experience with logistics and operations.
7. Self-starter with a team-player approach.
8. Flexibility to work evenings, weekends, and holidays as needed.
9. Ability to stand for extended periods.

1. Sales and client relationship management
2. Customer service excellence
3. Product knowledge and storytelling
4. CRM proficiency
5. Operational and logistical skills
6. Communication and interpersonal skills
7. Team collaboration
8. Flexibility and adaptability

Preferred experience in luxury retail or hospitality sectors, with a strong focus on client relationship management and sales.

High School Diploma; College degree preferred.

Expected salary range: $28 - $35 per hour. Salary will be negotiated based on relevant skills and experience.

Comprehensive benefits program including medical, dental, and vision coverage, health savings and flexible spending accounts, employee assistance program, life insurance, disability benefits, and 401(k) with employer match. Wellness reimbursement benefit, paid time off, and volunteer time off days are also provided.

Buccellati, as part of the Richemont Group, fosters a culture of creativity, diversity, and inclusion. The company is committed to crafting a future where diverse talents are embraced, and employees are encouraged to contribute to their communities. The workplace environment is one of collaboration, innovation, and respect for individual contributions.