Buccellati Retail Sales Advisor

Buccellati is a distinguished Italian maison celebrated for its artisanal goldsmithing and high-jewellery craftsmanship, with an international network of boutiques. The brand emphasizes meticulous hand-finishing, heritage techniques and a discreet, service-oriented approach to clients, offering a boutique workplace environment where savoir-faire and luxury service excellence are paramount.

1. Deliver exceptional, personalised service to a discerning clientele, cultivating long-term relationships and client loyalty.
2. Achieve and exceed individual and boutique sales targets through proactive prospecting, clienteling and private appointments.
3. Execute visual merchandising and window presentations to brand standards, ensuring the boutique environment reflects Buccellati’s aesthetic.
4. Manage sales transactions, returns and after-sales service accurately using point-of-sale procedures and maintain client records.
5. Support inventory control, stock reconciliation and receipt processing to safeguard merchandise and maintain showroom readiness.
6. Participate in boutique events, trunk shows and VIP appointments; collaborate with the store team on promotional activities and client communications.

1. Proven ability to deliver high-level customer service in a luxury retail environment.
2. Professional presentation, discretion and the aptitude to engage High Net Worth Individuals.
3. Excellent interpersonal and communication skills, with a strong emphasis on client confidentiality.
4. Availability to work retail hours including evenings and weekends, and flexibility for private appointments.
5. Right to work in France.

1. Luxury clienteling and relationship management
2. Sales negotiation and closing techniques
3. Visual merchandising and boutique presentation
4. Inventory control and stock reconciliation
5. Point-of-sale (POS) operation and basic cash handling
6. Strong organisational skills and attention to detail

Approximately 2+ years of direct experience in luxury retail or jewellery sales, with demonstrable success selling to high-net-worth clients and managing private client appointments.

Secondary education diploma; vocational training or certification in retail, sales or luxury hospitality is an advantage.

Buccellati fosters a culture rooted in artisanal craftsmanship and refined hospitality, where product knowledge and meticulous service are celebrated. The boutique environment values teamwork, discretion and a personalized approach to client care.