Boucheron Store Director

Paris • France

Friday, May 16, 2025

Boucheron, a distinguished name in the realm of luxury jewelry and watchmaking, was founded by Frédéric Boucheron in 1858. As a part of the prestigious Kering Group, Boucheron continues to set the benchmark for excellence and innovation. The brand is renowned for its daring designs and timeless elegance, maintaining its legacy through generations. As an employer, Boucheron offers a dynamic and inclusive environment where creativity and diversity are celebrated.

1. Define and implement the Boutique's commercial action plan to maximize sales and achieve KPI targets.
2. Identify and leverage new business opportunities to expand the client base and enhance brand presence.
3. Conduct regular analysis of boutique and team performance to refine action plans.
4. Ensure exceptional client experiences to foster brand advocacy.
5. Monitor local market trends and competition to inform strategic actions.
6. Cultivate relationships with Printemps personal shopping management to optimize sales.
7. Develop and execute a dedicated plan for high-value transactions and client recruitment.
8. Lead the team by setting targets, managing performance, and fostering a positive work environment.
9. Support and coach team members, identifying training needs and development opportunities.
10. Organize team schedules efficiently to meet business demands.
11. Conduct recruitment interviews and source talent to ensure business continuity.
12. Ensure adherence to Boucheron's retail excellence guidelines and provide exemplary customer service.
13. Engage in proactive CRM to drive client acquisition and retention.
14. Oversee boutique operations, including visual merchandising, stock management, and store maintenance.
15. Optimize store operations to minimize costs and ensure compliance with security procedures.
16. Coordinate VIP and special requests with the retail buying office.
17. Collaborate with the Europe operations team and other store directors for seamless management.

1. 8 to 10 years of experience in a luxury retail environment with high-end transactions.
2. 3 to 5 years of experience in store or team management.
3. Fluent proficiency in French and English; additional languages are advantageous.

1. Strong commercial acumen and results-oriented mindset.
2. Dynamic, agile, and adaptable to a fast-paced environment.
3. Entrepreneurial mentality with excellent communication and leadership skills.
4. Passion for client satisfaction and team development.

A minimum of 8 to 10 years in luxury retail, with significant experience in high-end transactions and at least 3 to 5 years in a management role.

Boucheron offers a supportive and inclusive work environment that prioritizes the well-being and professional growth of its employees.

Boucheron fosters a culture of diversity and inclusion, valuing the richness of varied perspectives and backgrounds. The company is committed to gender parity and equal opportunities, creating an authentic environment where employees can thrive and realize their potential.