Boucheron Sales Associate

London UK

Wednesday, January 29, 2025

Boucheron, a distinguished name in the realm of high jewelry, is a part of the illustrious Kering Group, a global leader in luxury. Founded in 1858 by Frédéric Boucheron, the Maison has been a beacon of innovation and excellence, crafting timeless pieces that embody elegance and sophistication. With a legacy that spans over four generations, Boucheron continues to set the standard in jewelry, high jewelry, and watchmaking, offering a unique blend of tradition and modernity.

1. Drive sales by providing personalized service to clients, understanding their needs, and recommending appropriate jewelry pieces.
2. Utilize extensive product knowledge to present Boucheron's exquisite collections, highlighting the brand's heritage, craftsmanship, and unique value proposition.
3. Achieve and surpass sales targets through effective upselling, cross-selling, and product demonstration techniques.
4. Maintain accurate sales records and ensure compliance with company policies and procedures.
5. Act as a brand ambassador, adhering to the Maison's selling ceremony.
6. Build and maintain long-lasting relationships with clients through attentive service and follow-up communications.
7. Proactively engage with existing clients to understand their preferences and anticipate their needs.
8. Utilize CRM tools to monitor client interactions and buying patterns for targeted outreach.
9. Identify and pursue business development opportunities to expand the store's clientele.
10. Ensure excellence in retail operations, participating in transversal store activities such as visual merchandising and stock management.
11. Adhere to guidelines to ensure compliant processes and store security.

1. Proven experience in luxury retail sales, preferably within the jewelry or high-end fashion industry.
2. Outstanding sales expertise with a track record of meeting and exceeding sales objectives.
3. Strong interpersonal skills with the ability to build relationships with clients from diverse backgrounds.
4. Excellent communication skills, both verbal and written, with a talent for storytelling.
5. Proficiency in CRM software and strong clienteling skills.
6. Commitment to professionalism and integrity.

1. Sales expertise
2. Interpersonal skills
3. Communication skills
4. CRM proficiency
5. Clienteling skills
6. Team-oriented mindset
7. Adaptability

Experience in luxury retail sales, particularly in jewelry or high-end fashion, is required.

The position offers the opportunity to work in a prestigious environment, surrounded by exquisite jewelry and a team of dedicated professionals.

Boucheron fosters a culture of elegance and innovation, where creativity and tradition coexist harmoniously. The workplace is dynamic and fast-paced, encouraging a team-oriented approach and a commitment to excellence.