Boucheron Assistant Training Manager

Seoul • South Korea

Thursday, November 13, 2025

Boucheron, a prestigious name in the luxury jewelry sector, is part of the esteemed Kering Group, a global leader in luxury fashion. As an employer, Boucheron is committed to fostering an environment of creativity, innovation, and excellence, offering its employees a unique opportunity to contribute to the brand's legacy of craftsmanship and elegance.

1. Design and facilitate comprehensive training programs for new hires and existing staff, focusing on onboarding, product knowledge, client service excellence, and boutique management.
2. Support training for new boutique openings, events, and strategic training initiatives.
3. Conduct on-site coaching on selling service and knowledge application based on follow-up guidelines, monthly focuses, and mystery shopper results.
4. Monitor and support boutique managers and in-boutique trainers to achieve monthly training targets and follow up on key action plans.
5. Manage the localization and production of content for New Ambassador programs, novelties, monthly learning projects, selling and service, and management topics.
6. Coordinate and deliver refresher training sessions such as coaching and workshops on a bi-monthly or quarterly basis.
7. Oversee the execution of HQ-led e-learning initiatives, including translation, proofreading, and driving completion rates.
8. Evaluate training effectiveness and implement improvements based on feedback and performance outcomes.
9. Plan the local annual learning calendar aligned with the direction of the Retail Excellence Manager.
10. Track and follow up on training-related expenses under the guidance of the Retail Excellence Manager.
11. Maintain and update training records and staff performance.
12. Carry out additional tasks based on business needs and specific requests.

1. Proven experience in training and development within the luxury retail sector.
2. Strong understanding of retail operations and client service excellence.
3. Ability to manage multiple projects and initiatives simultaneously.

1. Excellent communication and presentation skills.
2. Proficiency in e-learning platforms and content localization.
3. Strong organizational and project management skills.

A minimum of 3-5 years of experience in a training role within the luxury retail industry is required.

Bachelor's degree in Human Resources, Business Administration, or a related field is preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Boucheron prides itself on cultivating a culture of innovation and excellence, where employees are encouraged to contribute creatively and collaboratively. The brand values diversity and inclusivity, fostering an environment where every team member's unique perspective is appreciated and leveraged.