Bottega Veneta Retail Operations Coordinator

Bottega Veneta, a distinguished name in luxury fashion, has been inspiring individuality through innovative craftsmanship since its inception in 1966. While deeply rooted in Italian culture, the brand maintains a global outlook, offering exclusive products that embody both a feeling and an aesthetic. As part of the Kering Group, Bottega Veneta benefits from the strength and resources of a leading luxury conglomerate, providing a dynamic and inclusive work environment.

1. Serve as the primary liaison between stores and headquarters, ensuring swift resolution of operational issues and adherence to company standards.
2. Manage and coordinate regular store orders, including stationery, uniforms, and packaging, ensuring timely delivery through collaboration with relevant HQ departments.
3. Report and coordinate maintenance needs with the local Facility team, ensuring proper execution and follow-up.
4. Collect and review monthly maintenance checklists from stores, assessing and escalating issues to the Facility team as needed.
5. Collaborate with the Health & Safety department to ensure regulatory compliance and support retail teams in implementation.
6. Assist stores with IT-related issues and facilitate escalation processes when necessary.
7. Lead and support the implementation of pilot projects within the market, ensuring knowledge sharing across store teams.
8. Coordinate project meetings for store openings, closures, and renovations, ensuring alignment with HQ functions and timely follow-up.
9. Act as a liaison between stores and the Inventory Control department, supporting inventory operations and providing feedback on schedules.
10. Implement new procedures and guidelines, providing training and supervision to retail teams on operational processes.
11. Support stores in executing after-sales processes, ensuring alignment with HQ standards and monitoring performance.

1. Minimum of 3 years of experience in a similar role within the fashion or luxury retail industry.

1. Strong organizational and planning skills with the ability to prioritize effectively.
2. Proven relationship-building skills with internal and external stakeholders.
3. Solid project management capabilities with a proactive mindset.
4. Excellent communication and interpersonal skills for cross-functional collaboration.
5. Autonomous and proactive work style, effective in multicultural and dispersed teams.
6. Fluency in Italian and English; additional languages are a plus.

A minimum of three years in a comparable role within the luxury fashion or retail sector is required.

The role offers a dynamic work environment with opportunities for professional growth and development within a leading luxury brand.

Bottega Veneta fosters a culture of creativity and individuality, rooted in Italian heritage yet embracing a global perspective. The company values inclusivity and excellence, providing a collaborative and innovative workplace.