Bottega Veneta Operations Assistant

Bottega Veneta is an Italian luxury house renowned for artisanal craftsmanship, discreet elegance and innovative design. As part of the Kering group, the brand benefits from a global luxury platform that emphasises talent development, internal mobility and managerial leadership within a high-performance retail environment.

1. Maintain an orderly back-of-house and shipping area, including receipt and staging of incoming merchandise.
2. Process all types of sales transactions at POS and ensure adequate change and accurate cash handling procedures.
3. Manage non-merchandise supplies (stationery, uniforms, packaging, beverages) and replenish as needed.
4. Support store maintenance and cleaning operations to meet brand standards.
5. Organize and maintain the cash wrap, including up-to-date reference materials (phone lists, passwords).
6. Support after-sales and before-sales processes, including product returns and exchanges.
7. Assist sales associates with address verifications and verbal credit card authorizations when required.
8. Prepare new merchandise for floor presentation by tagging, labeling and moving items to sales floor.
9. Execute operational tasks communicated by management to ensure compliance with brand guidelines.
10. Contribute to team objectives by achieving targets set by store management and corporate partners, and comply with company policies.

1. Demonstrates a strong work ethic, high energy and a collaborative, team-oriented approach.
2. Excellent organizational skills and proven problem-solving ability in a retail environment.
3. Maintains a polished, professional appearance consistent with luxury brand standards.
4. Physically able to remain mobile on the sales floor for extended periods and assist with merchandise movement.
5. Availability to work closing shifts at least three times per week, a minimum of three Saturdays per month, two Sundays per month, annual inventory and the full holiday season.

1. Cash handling and POS transaction processing
2. Address verification and verbal credit card authorization
3. Inventory receiving, labeling and stock staging
4. After-sales and product returns processing
5. Store maintenance and back-of-house organisation

Preferably 1–2 years of retail or store operations experience, ideally within a luxury or premium fashion environment. Experience with cash control and inventory procedures is expected.

High school diploma or equivalent; additional retail, customer service or merchandising training is a plus.

Bottega Veneta cultivates an environment that values artisanal skill, discretion and creative excellence. As a member of the Kering group, the brand places strong emphasis on professional development, internal mobility and leadership growth within an international luxury network.