Bottega Veneta Fixed-term Client Advisor

Ibiza • Spain

Tuesday, February 25, 2025

Bottega Veneta, a distinguished name in the luxury fashion industry since 1966, is renowned for its innovative craftsmanship and creative vision. Originating from Vicenza, Italy, the brand is deeply rooted in Italian culture while maintaining a global perspective. As part of the Kering Group, Bottega Veneta offers an inclusive environment with exclusive products, embodying both a unique aesthetic and a distinctive feeling.

1. Achieve sales targets in alignment with company strategy.
2. Utilize effective selling techniques to maximize store business potential.
3. Contribute to team collaboration by sharing information and best practices.
4. Maintain and update customer information for efficient CRM and Client Book usage.
5. Ensure adherence to company standards and procedures.
6. Keep stock information current and manage store-to-store transfer requests.
7. Cultivate and maintain customer relationships.
8. Deliver exceptional customer service consistent with company standards.
9. Represent the Bottega Veneta brand image.
10. Stay informed about luxury collections and fashion trends.
11. Create an engaging client experience aligned with the Bottega Veneta Client Journey.
12. Build and maintain a diverse client portfolio.
13. Embrace the clienteling culture to foster long-term client relationships.
14. Curate collections with a personalized approach and offer styling advice.
15. Provide solutions through various sales channels and embrace new technologies.
16. Maintain stock organization and monitor deliveries and availability.
17. Communicate out-of-stock merchandise and other pertinent information promptly.

1. Sales experience, preferably in fashion and luxury contexts.
2. Fluent in Spanish and English.

1. Excellent customer service attitude and adaptability to diverse customers.
2. Strong communication and empathetic skills.
3. Commercial results orientation.
4. Team player with multitasking abilities.
5. Ability to work in a dynamic and fast-paced environment.
6. Understanding of fashion, art, and luxury.
7. Attention to detail and commitment to quality luxury standards.
8. Solution-oriented mindset.
9. Openness to feedback and continuous learning attitude.

Previous sales experience, preferably within the fashion and luxury sectors, is required.

Opportunity to work with a prestigious luxury brand and gain experience in a dynamic retail environment.

Bottega Veneta fosters a culture of creativity and individuality, encouraging employees to embrace the brand's aesthetic and vision. The work environment is dynamic and supportive, promoting teamwork and continuous learning.