Bottega Veneta E-Commerce Specialist

Bottega Veneta, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in luxury goods. Renowned for its exceptional craftsmanship and innovative design, Bottega Veneta offers a dynamic work environment where creativity and excellence are at the forefront. As an employer, the brand is committed to fostering talent and providing opportunities for professional growth within the expansive network of Kering's luxury brands.

1. Manage daily e-commerce operations, including order processing, returns, and customer service.
2. Operate and monitor key systems such as SFCC and Power BI to ensure operational efficiency.
3. Support inventory allocation and replenishment processes for new collections and packaging materials, collaborating closely with headquarters.
4. Coordinate with warehouse and logistics partners to ensure timely order fulfillment, returns, and exchanges.
5. Monitor stock levels by liaising with headquarters and supply chain stakeholders.
6. Provide prompt support on e-commerce related inquiries from local customer service.
7. Prepare and manage daily and weekly sales performance reports for brand.com and marketplace channels.
8. Support monthly sales closing by validating data accuracy and ensuring alignment with internal reporting standards.
9. Monitor transactional flows and ensure compliance with brand policies and internal procedures.
10. Support planning and execution of e-commerce campaigns and performance marketing activities in coordination with headquarters and local media teams.
11. Ensure e-commerce content and merchandising are accurately executed on brand.com and Kakao Gift, aligned with campaign objectives.
12. Analyze campaign performance using GA and SFCC insights, reviewing traffic, user behavior, conversion, and sales data.
13. Prepare and consolidate e-commerce performance reports, providing visibility on sales trends, stock levels, and key operational metrics.
14. Monitor sales and inventory performance, identifying potential risks or issues and escalating findings to management.

1. Minimum 3 to 5 years of experience in e-commerce operations, preferably within luxury brands.
2. Fluent in verbal and written Korean and English.
3. Proficiency in MS Office Suite.

1. Expertise in data analysis and a strong interest in working with numbers.
2. Flexible, adaptable, and problem-solving abilities.
3. Self-starter with a proactive mindset.
4. Business proficiency in written English.
5. Ability to work in ambiguous environments.

A minimum of 3 to 5 years in e-commerce operations, ideally within luxury brands, is required.

Employees enjoy a comprehensive benefits package, including opportunities for professional development and growth within the Kering Group's network of luxury brands.

Bottega Veneta fosters a culture of innovation and excellence, where creativity is encouraged, and employees are empowered to contribute to the brand's legacy of luxury and craftsmanship. The work environment is dynamic and collaborative, reflecting the brand's commitment to nurturing talent and promoting professional growth.