Bottega Veneta Client Advisor

Bottega Veneta is an Italian luxury house renowned for artisanal leather goods and refined ready-to-wear, operating within the Kering group. The brand emphasizes craftsmanship, understated elegance and offers employees exposure to a global luxury ecosystem and structured talent development programs promoted at the group level.

1. Achieve and exceed monthly sales targets and KPIs through proactive client outreach, appointments and consignments.
2. Apply the Bottega Veneta Client Journey and consultative selling techniques (cross-selling, multiple selling, upselling) to maximize transaction value.
3. Develop and maintain strong, lasting client relationships and keep accurate client profile records.
4. Maintain a comprehensive, up-to-date knowledge of product collections (technical and inspirational) and communicate new deliveries, events and brand initiatives to clients.
5. Support store operations including basic opening/closing tasks, cycle counts, light cleaning and maintaining visual standards (merchandise presentation, signage, lighting).
6. Model company policies and foster an environment of respect, fairness and teamwork.

1. 1–2 years of retail sales or customer service experience; luxury retail experience preferred.
2. Proven ability to meet and surpass sales goals and KPIs; demonstrable clienteling skills and a track record of building a loyal client base.
3. Excellent verbal and written communication skills and a polished, professional appearance.
4. Flexible availability including minimum three closing shifts per week, at least three Saturdays and two Sundays per month, holiday season and annual inventory participation.
5. Ability to be mobile on the sales floor for extended periods and to lift and handle packages (5–8 lbs) regularly.

1. Bottega Veneta Client Journey
2. client outreach
3. appointments and consignments
4. cross-selling
5. multiple selling
6. upselling
7. client profile records
8. product knowledge (technical and inspirational)
9. cycle counts
10. merchandise presentation
11. visual standards (signage, lighting)

1–2 years of retail sales or customer-service experience, preferably within a luxury or premium retail environment, with demonstrated success in meeting sales targets and building client relationships.

High school diploma or equivalent; formal retail, luxury sales training or relevant certifications are a plus.

Commission; overtime eligibility; access to talent development programs and opportunities for internal mobility within the Kering group.

Bottega Veneta fosters a culture rooted in craftsmanship, discretion and creative innovation, aligned with Kering's emphasis on talent development. The workplace values inclusivity, professional growth and cross-border mobility within a global luxury network.