Bottega Veneta Client Advisor

Bottega Veneta, a distinguished brand within the luxury fashion industry, is renowned for its commitment to individuality, innovation, and craftsmanship since its inception in 1966 in Vicenza. As part of the Kering Group, Bottega Veneta embraces a global perspective while remaining deeply rooted in Italian culture, offering an inclusive environment with exclusive products. The brand is celebrated for its unique aesthetic and emotional resonance.

1. Achieve sales targets in alignment with the company's strategy and utilize sales techniques to maximize performance.
2. Share best practices to foster a harmonious team cohesion.
3. Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
4. Regularly collect and update client information for CRM and Client Book.
5. Ensure stock information is up-to-date and manage transfer requests accurately.
6. Adhere to brand guidelines and processes.
7. Embody the brand's service values at all times.

1. Proven ability to build long-term relationships with diverse clients globally.
2. Confirmed experience as a Client Advisor, ideally within the luxury sector, with a sensitivity to the Ready-to-Wear universe.
3. Excellent communication skills.
4. Proactive in proposing commercial performance improvements.
5. Ability to cross-sell across all product categories.
6. Versatile with a passion for challenges.
7. Fluency in French and English.

1. Sales and customer service excellence
2. Effective communication
3. Team collaboration
4. CRM proficiency
5. Stock management
6. Cross-selling techniques

Previous experience as a Client Advisor in the luxury fashion industry is required.

The position offers a dynamic work environment within a prestigious luxury brand, providing opportunities for professional growth and development.

Bottega Veneta fosters a culture of creativity and inclusivity, valuing the unique contributions of each team member. The brand is committed to maintaining a global outlook while celebrating its Italian heritage.