Bottega Veneta Client Advisor

Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its commitment to individuality, innovation, and craftsmanship since its inception in 1966 in Vicenza. As part of the Kering Group, Bottega Veneta is deeply rooted in Italian culture while maintaining a global perspective, placing creativity at the forefront of its brand ethos. The company is recognized for its inclusive approach and exclusive products, offering a unique blend of emotion and singular aesthetics.

1. Achieve sales targets in alignment with company strategy and utilize sales techniques to maximize performance.
2. Share best practices to foster a harmonious team cohesion.
3. Deliver exemplary customer service and cultivate client relationships through effective after-sales service.
4. Regularly collect and update client information for CRM and Client Book.
5. Ensure stock information is current and manage transfer requests accurately.
6. Adhere to brand guidelines and ensure compliance with all processes.
7. Embody the brand's service values at all times.

1. Proven ability to build long-term relationships with diverse clients globally.
2. Experienced Client Advisor, ideally with a background in the luxury sector and a sensitivity to the prêt-à-porter universe.
3. Excellent communication skills.
4. Proactive in proposing commercial performance improvements.
5. Ability to perform cross-selling across all product categories.
6. Versatile and challenge-driven.
7. Fluent in French and English.

1. Sales and customer service excellence
2. Strong communication
3. CRM management
4. Team collaboration
5. Cross-selling techniques
6. Bilingual proficiency in French and English

Previous experience as a Client Advisor in the luxury fashion industry is preferred.

The position offers the opportunity to work in a dynamic and prestigious environment at one of the world's leading luxury brands.

Bottega Veneta fosters a culture of creativity and inclusivity, where innovation is encouraged and individuality is celebrated. The brand promotes a collaborative and supportive work environment, ensuring employees are empowered to excel and contribute to the brand's global success.