Bottega Veneta Client Advisor

Bottega Veneta is an Italian luxury house renowned for exceptional leather craftsmanship, discreet branding and a refined approach to luxury. The Maison operates a global retail network including flagship boutiques and selective wholesale placements in premier department stores, offering a work environment that prizes artisanal quality, understated elegance and meticulous client service.

1. Act as a brand ambassador in the Galeries Lafayette department store, delivering a distinctive and memorable luxury client experience.
2. Achieve and exceed individual and store sales targets using advanced luxury sales techniques and clienteling.
3. Develop and maintain long-term relationships with an international client base through proactive outreach and personalised service.
4. Record, update and maintain client data in the CRM and Client Book; use insights to drive repeat business and tailor recommendations.
5. Provide exemplary after‑sales service to nurture loyalty and resolve client enquiries efficiently.
6. Monitor stock information, initiate and follow up transfer requests accurately and ensure product availability reflects demand.
7. Share best practices with colleagues to foster team cohesion and contribute to continuous commercial performance improvements.
8. Ensure strict adherence to brand guidelines, in-store processes and presentation standards at all times.

1. Proven track record as a Sales Associate, ideally within the luxury or premium fashion sector.
2. Demonstrated ability to build and sustain profitable long-term client relationships across international clientele.
3. Excellent verbal communication and interpersonal skills; confident presentation and negotiation capabilities.
4. Commercially proactive with a demonstrable aptitude for meeting and improving sales performance.
5. Comfortable cross-selling across multiple product categories and adapting recommendations to client needs.
6. Flexible, resilient and motivated by targets and new challenges.
7. Fluency in French and English.

1. Luxury clienteling and personalised selling
2. CRM management
3. Client Book maintenance
4. Cross‑selling and up‑selling techniques
5. Stock control and transfer request processes
6. Adherence to brand guidelines and visual standards

Confirmed Sales Associate with prior experience in luxury retail or high-end fashion, with a proven history of meeting sales targets and executing effective clienteling strategies.

High school diploma or equivalent; vocational training or professional coursework in retail, sales or luxury goods preferred.

The Maison emphasizes artisanal craftsmanship, refined discretion and creative innovation; the retail environment values attentive, relationship‑driven service and collaborative team dynamics. Working within Galeries Lafayette offers exposure to an international customer base and a high‑traffic luxury retail setting.