Bottega Veneta Client Advisor

Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its individuality, innovation, and craftsmanship since its inception in 1966 in Vicenza. As part of the Kering Group, Bottega Veneta combines Italian cultural roots with a global perspective, placing creativity at the core of its ethos. The brand is celebrated for its inclusive approach and exclusive products, offering a unique emotional and aesthetic experience.

1. Achieve sales targets in alignment with company strategy and utilize sales techniques to maximize performance.
2. Share best practices to foster team cohesion.
3. Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
4. Regularly update client information for CRM and Client Book.
5. Ensure stock information is current and process transfer requests accurately.
6. Adhere to brand guidelines and processes.
7. Embody the brand's service values consistently.

1. Proven ability to build long-term relationships with diverse clients globally.
2. Confirmed experience as a Client Advisor, ideally in the luxury sector with a sensitivity to Ready-to-Wear.
3. Excellent communication skills.
4. Proactive in proposing commercial performance improvements.
5. Ability to cross-sell across all product categories.
6. Versatile with a passion for challenges.
7. Fluency in French and English.

1. Sales techniques
2. Customer relationship management
3. Team collaboration
4. Communication
5. Cross-selling
6. Adaptability
7. Bilingual proficiency

Previous experience in luxury retail, particularly in a client advisory role, is required.

Opportunity to work with a prestigious luxury brand in a dynamic and international environment.

Bottega Veneta fosters a culture of creativity and inclusivity, where innovation is encouraged, and individuality is celebrated. The workplace is characterized by a commitment to excellence and a dedication to providing a unique and memorable client experience.